It Technology Senior Consultant

We help the world run betterAt SAP we enable you to bring out your best Our company culture is focused on collaboration and a shared passion to help the world run better How We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences values flexibility and is aligned to our purpose-driven and future-focused work We offer a highly collaborative caring team environment with a strong focus on learning and development recognition for your individual contributions and a variety of benefit options for you to choose from IT Technology Consultant - Service Execution Owner for Alert Management of SAP Enterprise Cloud Services Delivery - Technical OperationsAs part of Enterprise Cloud Services ECS ECS Delivery formerly HANA Enterprise Cloud Delivery is responsible for running customer landscapes around the globe in a 24x7 operations model We manage wide variety of business-critical SAP systems and applications in a global delivery model We are responsible to build and operate customer systems for ECS Within ECS Delivery Technical Operations Event Management is a service area with focus on monitoring customer systems and maintaining monitoring infrastructure Scope of the same includes on time detection notification of outages assist faster resolution of outages critical incidents and driving proactive monitoring and improvement initiatives to improve overall monitoring reliability proactiveness and adherence to customer SLAs For the Delivery Center in Bangalore India we are looking for an IT Technology Sr Consultant with a strong technical background Basis Database expert to drive various continuous improvement and optimization projects within Event Management The RoleAs an IT Technology Senior Consultant you will be responsible for Driving improvement projects initiatives in Event Management area which includes proactive monitoring topics monitoring alert processing enhancement initiatives validation adaption of new technical solutions etc Maintenance and management of monitoring environment by providing technical expertise and support Presentation to senior management on service delivery improvement initiatives projects etc Planning setup implementation and operation of SAP technologies achieving ambitious SLAs Proper documentation definition of technical operational concepts and guidelines for the implemented SAP landscapes and roll out of this information knowledge to the team Coordination with global delivery team crisis handling de-escalation initiatives Driving war rooms for critical escalations Excellent SAP technical skills for identifying and updating complicated situations not covered in documentation Willing to learn new technology based on business need Managing Partner weekly monthly performance calibration Identifying and implementing improvements to increase partner performance Role RequirementsYou will need to be BE B Tech MCA from a well reputed institute SAP NetWeaver Certified Technology Consultant SAP HANA Certified ITIL Foundation certified Project member in a large environment and able to work effectively in big and virtual teams Capable in technical documentation and creation of knowledge-based assets KBAs Customer centric Continuous learner and faster adopter of new technology process Analytical and solution-oriented thinker Expert grade communicator with good networking skills Willing to work during APJ EMEA working hours We are looking for someone who has 8 years of work experience working knowledge in Basis NetWeaver Business Objects Business Objects Data Services Databases SAP HANA SAP ASE etc Cloud monitoring knowledge will be added advantage Working knowledge in UNIX Linux environment HANA DB and Sybase ASE databases Or one or more of the following products Content Server Convergent Charging MDM GK Software OpenText SAP Cloud Connector TOMCAT IIS IDM SCM Optimizer SAP Mobile Platform TREX Business Connector Basic Knowledge in Network and Storage SAPECSCareersxe2x80x8bBring out your bestSAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively Originally known for leadership in enterprise resource planning ERP software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves At SAP you can bring out your best We win with inclusionSAP s culture of inclusion focus on health and well-being and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential We ultimately believe in unleashing all talent and creating a better and more equitable world SAP is proud to be an equal opportunity workplace and is an affirmative action employer We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and or mental disabilities If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to Recruiting Operations Team Careers sap com For SAP employees Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the Specific conditions may apply for roles in Vocational Training EOE AA M F Vet Disability Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity age gender including pregnancy childbirth et al sexual orientation gender identity or expression protected veteran status or disability Successful candidates might be required to undergo a background verification with an external vendor Requisition ID 412837 Work Area Information Technology Expected Travel 0 - 10 Career Status Professional Employment Type Regular Full Time Additional Locations LI-Hybrid Requisition ID 412837Posted Date Dec 17 2024Work Area Information TechnologyCareer Status ProfessionalEmployment Type Regular Full TimeExpected Travel 0 - 10 Location Bangalore IN 560066Job alert