Salesforce QA

Job Description We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us. The Team: The CRM team is a collaborative, multicultural, and inclusive workforce focused on improving user productivity. Embracing agile methodologies, we're passionate about creating exceptional CRM designs and solutions, while maintaining positive team dynamics. The Role: We are seeking a proactive, analytical, and quality-driven Salesforce QA to join our team. This is a unique opportunity for someone with strong Salesforce QA skills and a passion for scalable process improvement. You'll play a key role in shaping our quality assurance strategy, ensuring the reliability of our releases, and identifying opportunities to enhance our Salesforce implementation. This role sits at the intersection of quality assurance, business analysis, and system optimizationideal for someone eager to own QA processes while also influencing platform evolution and user experience. The work you'll do: - Lead and evolve the QA strategy, embedding a culture of quality across the scrum teams. - Own and manage functional, regression, and UAT testing across environments. - Design, document, and execute manual and automated test cases for new and existing features. - Anticipate and communicate the impact of Salesforce seasonal releases on existing functionality. - Analyze patterns to uncover inefficiencies or pain points in our Salesforce implementation. - Create and maintain internal documentation - Influence the Salesforce roadmap by sharing structured feedback and recurring pain The qualifications you need: - 2+ years of experience as a QA. - Strong understanding of QA methodologies and software testing practices. - Salesforce Administrator Certification (required). - One QA related certification (CAT, ISTQB Certified Tester, etc). - Solid experience with Salesforce Clouds: Sales, Service and Experience. - Experience working in Agile/Scrum environments using Jira - Meticulous attention to detail and a strong commitment to high-quality deliverables. - Proactive, growth-oriented mindset with a desire to deepen Salesforce expertise. - Strong English skills and comfort working with international, cross-functional teams. What Celonis Can Offer You: - Pioneer Innovation: Work with the leading, award-winning process mining technology, shaping the future of business. - Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities. - Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more. Interns and working students explore your benefits here. - Prioritize Your Well-being: Access to resources such as gym subsidies, counseling, and well-being programs. - Connect and Belong: Find community and support through dedicated inclusion and belonging programs. - Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future. - Collaborate Globally: Join a dynamic, international team of talented individuals. - Empowered Environment: Contribute your ideas in an open culture with autonomous teams. About Us: Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It's system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide. Get familiar with the Celonis Process Intelligence Platform by watching this video. Celonis Inclusion Statement: At Celonis, we believe our people make us who we are and that The Best Team Wins. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen. Your Privacy: Any information you submit to Celonis as part of your application will be processed in accordance with Celonis Accessibility and Candidate Notices By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process. Please be aware of common job offer scams, impersonators and frauds. Learn more here.