Training Specialist
15 hours ago
Job Description Description Training Specialist Job Description At Amazon, our mission is to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon Last Mile learning team is seeking training specialist to support operations trainings to last mile vertical. Overall responsibility include boosting the competencies of our employees by developing and conducting effective training programs. The person will indirectly help enhance the employee's workplace performance in conjunction with the company's core values to meet the goal of organization. Amazon is an Equal Opportunity-Affirmative This role requires to travel for business requirements. Trainer Best Behavior 1- Listening to associates and be supportive to managers. 2- Answering requests and always gets back to people. 3- Lead by example, doing what we say and act how we say. 4- Must be approachable. 5- Must exhibit the best behavior while at work. 6- Always be up to date with the latest techniques, tools, and processes. 7- Be right, honest, and be willing to accept mistakes. 8- Be willing to push their limits and accept more responsibilities. 9- Drive in quality & learning related metrics 10- Conducting chime sessions & class room training sessions to the stake holders Key job responsibilities Job Responsibilities: 1. Supervise structured learning metrices and also oversee their results for the assigned territory and region. 2. Managing live performance metrices end to end for the assigned territory. 3. Conducting learning session on new process as well as BQM through ITL or digital learning as per the requirement. Deliver various training courses as continuous learning. 4. Maintaining data and analysis through reports on excel (as per business requirement) 5. Ensure completion of new hire training program, coaching & other performance improvement programs on time. 6. Partners with operations leaders while conducting station audit to check the process compliance and fix the gaps on an immediate basis. 7. Identifying learning coaches & certifying them. 8. Lead the individual improvement projects to enhance the business performance. 9.Drive Quality & Learning metrics 10.Conducting chime sessions & Class room sessions to the stake holders A day in the life - Track the day to day business metrics and plan to visit the mapped stations for metric improvement - Daily Reporting's and progress updates - Involve and engage well with mapped LA/LGs for daily L&D activities -This job requires traveling as per business requirements Basic Qualifications - 2+ years of work in the customer service/contact center industry experience, or experience in MS Office, with an emphasis on Excel Preferred Qualifications - 1. Proven 5+ years of experience as a Training Specialist/ Trainer in a similar role. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Training Specialist
2 weeks ago
India Amazon Music Full timeJob Description Description Training Specialist Job Description At Amazon, our mission is to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon Last Mile learning team is seeking training specialist to support operations trainings to last mile vertical. Overall responsibility include...
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Training and Development Specialist
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Mumbai, India Indus hospitality Full timeJob Description Company Description Indus Hospitality, a distinguished hospitality company based in India, has swiftly risen to prominence within the competitive industry with its innovative approach to Pan-Asian and European cuisines. Offering a diverse range of services and fine dining experiences, Indus Hospitality has carved a niche for itself in just...
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Management Training Specialist
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Kozhikode, Kerala, India, Kerala SREES Academy Full timeRole DescriptionThis is a full-time, on-site role for a Management Training Specialist located in Kozhikode. The Management Training Specialist will be responsible for designing and delivering impactful soft skills and corporate training programs. Must Have QualificationsBBA or MBA (certification in Training & Development is a plus).2+ years of experience in...
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Training Specialist, Last Mile
15 hours ago
India Amazon Music Full timeJob Description Description Job summary Training Specialist Job Description At Amazon, our mission is to be the most customer-centric company on earth. To get there, we need self driven people. Amazon Last Mile learning team is seeking training specialist to support operations trainings to last mile vertical. Overall responsibility include boosting the...
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Training Specialist
3 weeks ago
Bengaluru, India RentoMojo Full timeJob Description About The Company We, RentoMojo, were founded by IITM alums and serial entrepreneurs who worked out of almost every major city in India in his first five years of corporate career. Frustrated with the hassles of relocating from one place to the other, and tired of finding that perfect cluster of home essentials that suited their lifestyle....
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India Amazon Music Full timeJob Description Description Job summary Training Specialist Job Description At Amazon, our mission is to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon Last Mile learning team is seeking training specialist to support operations trainings to last mile vertical. Overall...
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Training Specialist
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Gurugram, Gurugram, India NIIT Full timeJob Description At NIIT, we're transforming the way the world learns, for the better. That's why the world's best run learning functions across 30 countries trust us with their learning and talent. Since 1981, we have helped leading companies transform their learning ecosystems while increasing the business value of learning. Our comprehensive, high impact...
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Customer Support Specialist
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India Fwd Creatives Full timeFwd Creatives is a digital agency specializing in web design, development, software, mobile applications, branding, marketing, and production. We offer a comprehensive suite of services designed to help businesses establish and enhance their digital presence. This is a full-time remote role for a Customer Support Specialist. The Customer Support Specialist...
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Training Specialist
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Hyderabad, India HCLTech Full timeJob Description HCLTech Hiring | Hyderabad | BackOffice Trainers & Training Developers Experience 3 - 6 years Job Location - Hyderabad US Shifts only Job description Essential Duties and Responsibilities (Backoffice Trainer) The Back Office Trainer is responsible for designing, delivering, and evaluating training programs for back-office staff. This role...
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Training Specialist II
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Bengaluru, India Diligent Full timeJob Description About Us Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively...
