Real Estate Industry
4 weeks ago
We are seeking a professional to join the Real Estate Industry (Developer) team to handle all aspects of post-sales Customer Relationship Management (CRM). You will be responsible for payment collection, customer follow-up, and registration reporting. This role requires excellent communication skills and the ability to handle one-on-one client interactions, agreement drafting, and possession handling.
Roles & Responsibilities:
- Post-Sales CRM: Handle all post-sales CRM activities, including regular customer follow-ups and addressing their doubts and clarifications.
- Financial Management: Manage payment collection follow-ups and handle recovery and collection processes.
- Documentation & Reporting: Assist with agreement drafting and manage collection and registration reporting.
- Possession Handling: Oversee the process of handing over property possession to customers.
Skills Required:
- Proven experience in post-sales collection within the real estate industry.
- Strong communication skills and an excellent command of the English language.
- The ability to provide clear and smart answers to all customer questions.
- Experience in one-on-one client interaction and handling customer relationships.
- Proficiency in drafting agreements and managing reporting.
QUALIFICATION:
- Bachelor's degree in Business Administration, Real Estate, or a related field, or equivalent experience.
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