Current jobs related to Senior Technical Support Specialist Autocad - Bangalore Karnataka - AUTODESK
-
Senior technical support specialist
4 weeks ago
Bangalore, India Aditi Consulting Full timeHi, We are hirng for Technical Support Specialist Basic Skills: B. S. or higher in Computer Science or related technical discipline, or related practical experience. 5+ years of experience in a technical support role, with relevant tooling and scripting experience. Preferred Skills: Hands-on experience with both relational and non-relational databases...
-
Technical Support Specialist
3 weeks ago
Bangalore, Karnataka, India OpenText Full timeOPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management where innovation creativity and collaboration are the key components of our corporate culture As a member of our team you will have the opportunity to partner with the most highly regarded companies in the world tackle complex issues and contribute to projects...
-
Autocad Technician
2 weeks ago
Bengaluru, Karnataka, India LIKO-S, a.s. Full timeBengaluru, India We are **innovative company **that is constantly improving, developing, expanding and setting trends in the field of** interior partitions**. We have our own development team and work hard to ensure that our products and services have the right added value for our customers. We offer our customers cutting-edge and innovative solutions in...
-
Autocad Technican
2 weeks ago
Bengaluru, Karnataka, India LIKO-S Full timeWe are innovative company that is constantly improving, developing, expanding and setting trends in the field of interior partitions. We have our own development team and work hard to ensure that our products and services have the right added value for our customers. We offer our customers cutting-edge and innovative solutions in the field of interior...
-
Technical Support Specialist
6 days ago
bangalore, India CareerXperts Consulting Full timeWe’re seeking a Technical Support Specialist who can provide fast, effective, and friendly support to our clients or internal teams. You will troubleshoot technical issues, guide users through solutions, and ensure a smooth, positive experience at every touchpoint.Key ResponsibilitiesServe as the first point of contact for technical support requests via...
-
Technical Support Specialist
4 days ago
bangalore, India CareerXperts Consulting Full timeWe’re seeking a Technical Support Specialist who can provide fast, effective, and friendly support to our clients or internal teams. You will troubleshoot technical issues, guide users through solutions, and ensure a smooth, positive experience at every touchpoint. Key Responsibilities Serve as the first point of contact for technical support requests via...
-
TIBCO Technical Support Specialist
6 days ago
bangalore, India ACL Digital Full time🌟 We’re Hiring: TIBCO Technical Support Specialist – Bangalore 🌟Position: TIBCO Technical Support Specialist Experience: 3+ Years Location: Bangalore (On-site) Interview Mode: Mandatory Face-to-Face Interview in Bangalore Company: ACL Digital Shift Timings : 3:30PM/4:30PMWe are looking for a skilled and experienced TIBCO Technical Support...
-
TIBCO Technical Support Specialist
4 days ago
bangalore, India ACL Digital Full timeWe’re Hiring: TIBCO Technical Support Specialist – Bangalore Position: TIBCO Technical Support Specialist Experience: 3+ Years Location: Bangalore (On-site) Interview Mode: Mandatory Face-to-Face Interview in Bangalore Company: ACL Digital Shift Timings : 3:30PM/4:30PM We are looking for a skilled and experienced TIBCO Technical Support Specialist to...
-
Senior Manager- Technical Support
2 weeks ago
Bangalore, Karnataka, India Schneider Electric Full timeExpert Technical Support Engineer Schneider Electric is a leading specialist in digital development of energy management and automation in homes properties data centers infrastructure and industries With a presence in over 100 countries Schneider Electric is the world s leading company in energy management - medium voltage low voltage uninterruptible...
-
TIBCO Technical Support Specialist
4 days ago
bangalore district, India ACL Digital Full time🌟 We’re Hiring: TIBCO Technical Support Specialist – Bangalore 🌟 Position: TIBCO Technical Support Specialist Experience: 3+ Years Location: Bangalore (On-site) Interview Mode: Mandatory Face-to-Face Interview in Bangalore Company: ACL Digital Shift Timings : 3:30PM/4:30PM We are looking for a skilled and experienced TIBCO Technical Support...
Senior Technical Support Specialist Autocad
4 weeks ago
Job Requisition ID 25WD88428Position OverviewWe are hiring a Senior Technical Support Specialist to join our friendly team of tech enthusiasts assisting customers to get the best out of their Autodesk products Someone to actively engage with Autodesk customers from the Manufacturing community by providing solutions direction and general troubleshooting for Inventor Professional Do you enjoy solving problems and helping others Are you passionate about customer experience Are you familiar with Autodesk software like AutoCAD and equivalent software tools Then we would like to hear from you Reporting to a Technical Support Manager you are responsible for resolving customer issues reported to us via phone chat web online forums and other channels In addition to reacting to customer issues you may also engage in a variety of proactive support activities developing and presenting webinars hosting Q A sessions on our online communities and publishing technical articles in the Autodesk Knowledge Network AKN You may also engage in a variety of proactive support activities developing and presenting webinars or presenting at company events like Autodesk University You will work in a hybrid work environment based in Bangalore You will work on assigned shift to support in AMER Westcoast Time zone 10 pm - 6 30 am IST ResponsibilitiesResolve customer issues reported to Autodesk via chat phone web online forums and other channelsProvide prompt friendly and efficient assistance to Autodesk customers on a variety of issues and questions related to product features usage etcResearch verify and document product issues solution in short and clear articles for our Knowledge Base or in our internal case management systemPriority handling and escalation of critical issues and monitoring of service level complianceDocument support interactions in a company-wide case management systemEscalate customer issues to internal teams as requiredActively manage personal backlog of support requestsAssisting peer team members and possess strong escalation handling skillsManage customer expectations by providing timely updates on progress and remain informed on improvements in supported productsAssist in the fundamental development and maintenance of knowledge base qualityInfluence product management and product development to make improvementsMinimum QualificationsBachelor s degree or diploma in related field OR equivalent product experience with AutoCAD in relevant industry6 or more years of industry experienceCompetent knowledge in Autodesk AutoCAD AutoCAD LTExperience using other AutoCAD verticals - AutoCAD Architecture AutoCAD Electrical AutoCAD Map 3D AutoCAD Plant 3D AutoCAD MEP are a plusDemonstrable capability to own the problem customer issue troubleshoot and ability to solve or mitigate the problem or escalate if neededExceptional team player skillsStrong customer service troubleshooting and analytical skillsStrong written and verbal English communication skills Additional language skills are advantageousYou build strong customer relationships and gain insights into their needsYou identify opportunities that benefit our customers and build and deliver solutions to meet their expectationsProven ability to be flexible and learn quickly in a fast environment LI-SK1Learn MoreAbout Autodesk Welcome to Autodesk Amazing things are created every day with our software from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies We help innovators turn their ideas into reality transforming not only how things are made but what can be made We take great pride in our culture here at Autodesk our Culture Code is at the core of everything we do Our values and ways of working help our people thrive and realize their potential which leads to even better outcomes for our customers When youre an Autodesker you can be your whole authentic self and do meaningful work that helps build a better future for all Ready to shape the world and your future Join us Salary transparency Salary is one part of Autodesks competitive compensation package Offers are based on the candidates experience and geographic location In addition to base salaries we also have a significant emphasis on discretionary annual cash bonuses commissions for sales roles stock or long-term incentive cash grants and a comprehensive benefits package Sales CareersWorking in sales at Autodesk allows you to build meaningful relationships with customers while growing your career Join us and help make a better more sustainable world Learn more here Diversity Belonging We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive Learn more here Are you an existing contractor or consultant with AutodeskPlease search for open jobs and apply internally not on this external site
