Head of Professional Services l SAAS l Series D l Bangalore
3 weeks ago
About Our Client Our client is a Series D funded SAAS organisation, on its IPO pathway. We are mandated to hire a key leader in their Customer Operations charter, reporting to their CCO. Job Description - Lead and manage the professional services and technical support teams to deliver outstanding customer experiences. - Develop and implement processes to improve operational efficiency and service quality. - Collaborate with cross-functional teams to ensure seamless product deployment and support. - Monitor and analyse key performance metrics to drive continuous improvement. - Provide technical guidance and support to resolve complex customer issues. - Manage customer escalations and ensure timely resolution of critical issues. - Develop training programs to enhance the skills and capabilities of the team. - Stay updated on industry trends and emerging technologies to maintain a competitive edge. The Successful Applicant A successful Head of Professional Service and Technical Support should have: - A strong educational background in engineering, computer science, or a related field. - Proven leadership experience in the software or technology industry. - Expertise in managing professional services and technical support teams. - Excellent problem-solving and decision-making skills. - A customer-focused mindset with a commitment to delivering high-quality solutions. - Strong communication and interpersonal skills. - Familiarity with software deployment, troubleshooting, and support processes. What's on Offer Work with one of the most scaled SAAS organisations in India Lead a sizable exiting team and report directly into the CCO Equity component for wealth creation
-
Bangalore, Karnataka, India Michael Page Full timeThe Head of Professional Service and Technical Support will oversee the delivery of exceptional technical support and professional services ensuring customer satisfaction and operational excellence This role is ideal for a leader with a strong background in software and technology based in Bengaluru Lead and manage the professional services and technical...
-
National head l&d
3 weeks ago
Bangalore, India The Practice Centre Full timeWe are partnering with a leading company into Medical Technology to identify Head HR for India. The position will report to CEO/MD and Executive Leadership Team. Location- Bangalore CTC - between 80 - 90 lakhs Experience - Minimum 10 years Candidates must be having extensive experience in heading T& D function in FMCG /Food/Beverage or Consumer goods...
-
B2B LD Sales- Learning
2 weeks ago
Bangalore Urban, India Nityo Infotech Full timeJob Description: B2B Sales Professional – Learning & Development (L&D) SalesAbout the RoleWe are seeking a dynamic and results-driven B2B Sales Professional with prior experience in the Learning & Development (L&D) space. The candidate will be responsible for driving enterprise sales by partnering with HR, L&D leaders, and business heads to deliver...
-
B2B LD Sales- Learning
2 weeks ago
Bangalore Urban, India Nityo Infotech Full timeJob Description: B2B Sales Professional – Learning & Development (L&D) Sales About the Role We are seeking a dynamic and results-driven B2B Sales Professional with prior experience in the Learning & Development (L&D) space. The candidate will be responsible for driving enterprise sales by partnering with HR, L&D leaders, and business heads to deliver...
-
B2B LD Sales- Learning
2 weeks ago
bangalore, India Nityo Infotech Full timeJob Description: B2B Sales Professional – Learning & Development (L&D) Sales About the Role We are seeking a dynamic and results-driven B2B Sales Professional with prior experience in the Learning & Development (L&D) space. The candidate will be responsible for driving enterprise sales by partnering with HR, L&D leaders, and business heads to deliver...
-
[3 Days Left] B2B LD Sales- Learning
2 weeks ago
Bangalore, India Nityo Infotech Full timeJob Description: B2B Sales Professional – Learning & Development (L&D) Sales About the Role We are seeking a dynamic and results-driven B2B Sales Professional with prior experience in the Learning & Development (L&D) space. The candidate will be responsible for driving enterprise sales by partnering with HR, L&D leaders, and business heads to deliver...
-
Senior L&D Consultant
2 weeks ago
bangalore, India Randstad Enterprise Full timeSenior L&D consultant, Global Learningrole overviewAs a learning Specialist on the global learning and development team, your role is focused on ensuring the facilitation and delivery of key learning programs into our business, that support our people in developing skill sets required to become a future-ready workforce. Working as part of the global team,...
-
Senior L&D Consultant
2 weeks ago
bangalore, India Randstad Enterprise Full timeSenior L&D consultant, Global Learning role overview As a learning Specialist on the global learning and development team, your role is focused on ensuring the facilitation and delivery of key learning programs into our business, that support our people in developing skill sets required to become a future-ready workforce. Working as part of the global team,...
-
Bangalore Division, India Michael Page Full timeThe candidate must come with 10+ years of SAAS marketing experienceOpportunity to shape the marketing function for a category creator globallyAbout Our ClientOur client is one of the category creators in the Indian technology industry. They are backed by marquee global investors and are one of the leading SAAS organisations from India. We are retained to...
-
Senior Software Engineer- RD&L Expert
3 days ago
bangalore, India BSH Home Appliances Group Full timeJob Title: Opcenter RD&L ExpertExperience Required: 9+ YearsOverview:We are looking for a senior-level developer with 9+ years of experience in software development, including 5+ years of hands-on expertise in Siemens Opcenter RD&L (formerly SIMATIC IT R&D Suite). The ideal candidate should possess strong capabilities in configuring, customizing, and...