Sales Executive

4 weeks ago

Bengaluru, Karnataka, India MELLOW VOYAGES LLC Full time
Job Description – Sales Executive (B2C – Bangalore)

Company: Mellow Voyages Pvt Ltd

Brands: Mellow Voyages (B2C Travel Agency) & Regal Trip India (B2B South India DMC)

Location: Bangalore Office

Department: B2C Sales

Reporting To: Team Leader / Branch Manager

About Us

Mellow Voyages Pvt Ltd is a growing travel company with two specialized verticals:

- Mellow Voyages (B2C): Offering customized domestic & international holiday packages, hotels, flights, cabs, and visa services.
- Regal Trip India (B2B South India DMC): Providing trusted ground-handling services and curated packages for travel agents across India and overseas.

We are looking for a Sales Executive (B2C) for our Bangalore office who will focus on client acquisition, lead conversion, and delivering exceptional customer service.

Key Responsibilities

Sales & Business Development

- Handle walk-in, telephonic, and online inquiries for domestic & international holidays.
- Convert leads into confirmed bookings by offering personalized travel solutions.
- Prepare quotations, itineraries, and package comparisons for clients.
- Promote seasonal offers, group departures, and new travel products.

Customer Relationship Management

- Build and maintain strong client relationships to ensure repeat and referral business.
- Provide end-to-end customer support from inquiry to booking to post-travel follow-up.
- Maintain updated client records in VoyageDesk CRM.

Coordination & Operations

- Work with the backend team to ensure timely confirmations and document delivery.
- Liaise with vendors, hotels, airlines, and ground partners to secure competitive pricing.
- Cross-check all travel documents (vouchers, tickets, itineraries) before handover.

Targets & Reporting

- Achieve assigned monthly sales and revenue targets.
- Submit daily/weekly sales reports to the Team Leader/Branch Manager.
- Participate in local promotions, tie-ups, and marketing campaigns to generate leads

Key Skills & Competencies

- Strong sales and negotiation skills.
- Knowledge of popular domestic & international destinations.
- Good communication in English, Hindi, and regional languages (Kannada preferred).
- Customer-centric mindset with problem-solving ability.
- Basic computer knowledge – MS Office, Google Workspace, and CRM systems.

Qualifications & Experience

- Graduate in Travel & Tourism, Hospitality, or Business Management.
- 1–3 years of experience in B2C travel sales preferred (freshers with passion for sales may also apply).
- Prior experience in Bangalore travel market will be an added advantage.

Why Join Us?

- Be part of a fast-growing B2C travel company.
- Attractive salary + incentives based on performance.
- Opportunity to learn and grow into Senior Sales Executive/Team Leader roles.
- Exposure to both domestic and international travel markets.

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