Product Quality

About usJoin RamSoft a collaborative and innovative SaaS medical software company that is developing and selling novel cloud and cloud-native RIS PACS software platforms for radiologists worldwide Were a global business with 200 employees located worldwide and we are growing quickly Position SummaryWe are seeking a detail-oriented and collaborative Product Quality Documentation Specialist Medical Imaging with a strong background in healthcare IT particularly radiology workflows This role combines clinical domain knowledge with software quality assurance and technical documentation skills You will play a key role in ensuring the reliability and clarity of our healthcare technology products by working directly with QA development and knowledge management teams The ideal candidate has hands-on experience in EMR RIS PACS environments is comfortable creating clinical test scenarios for software-based workflows drafting technical content and is fluent in using modern AI tools to streamline work This is a cross-functional position that will require active collaboration with developers QA engineers product managers and technical content creators to ensure our solutions are accurate well-documented and clinically aligned Key ResponsibilitiesClinical Workflow Expertise Serve as a clinical subject matter expert for radiology and healthcare workflows to ensure functional accuracy of the product Review product requirements and translate clinical use cases into testable scenarios and documentation content that helps in validation of developed features Collaborate with product and design teams to validate workflows during feature planning and development cycles Quality Assurance Support Work closely with QA teams to define and write relevant test cases and validation criteria Contribute to product discovery and sprint planning providing input from a clinical workflow perspective Technical Documentation Knowledge Validation Co-author and review internal and external technical documentation including user manuals implementation guides and release notes Partner with knowledge management teams to validate training materials onboarding documentation and support articles for clinical accuracy Ensure all materials are updated in line with new features regulatory changes and clinical best practices Collaboration AI Tools Integration Work directly with multiple development teams to stay aligned with product changes and provide real-time feedback on features and documentation needs Leverage AI tools e g ChatGPT Grammarly Internal AI-based tools to improve efficiency and quality of documentation and QA processes Help establish workflows that integrate AI-assisted drafting test case generation and terminology refinement Required Qualifications 3 years of experience in a QA technical documentation or clinical informatics role within a healthcare IT environment Strong understanding of radiology workflows and related healthcare systems EMR RIS PACS Proven ability to write structured and accurate technical documentation tailored for clinical and technical audiences Experience working in Agile software development environments Familiarity with tools such as Jira Confluence Markdown GIT and AI-enhanced writing or QA platforms Excellent communication and collaboration skills comfortable working with developers product managers and clinical stakeholders Bachelors degree in a relevant field e g Health Informatics Radiologic Technology Computer Science Technical Communication Preferred Qualifications Knowledge of healthcare data standards e g HL7 FHIR DICOM Experience contributing to FDA or regulatory-compliant healthcare software products Why Join Us Work at the forefront of healthcare innovation shaping the quality and usability of mission-critical software Collaborate in a dynamic inclusive and AI-forward environment Enjoy a competitive salary flexible working arrangements and opportunities for career growth To Apply Please submit your resume and a brief cover letter detailing your experience in healthcare IT QA and documentation