
[Immediate Start] Software Engineering Lead
3 weeks ago
Software Engineering LeadAbout the TeamThe Customer Services Solutions team help facilitate our global Customer Services teams to achieve their goals This involves assisting and helping the teams in reaching an ambitious 95 Customer Satisfaction CSAT target We aim to provide support that enables both our end-users and agents to achieve their goals seamlessly About the Role As the Software Engineering Lead for our Customer Services Solutions technology team you will work with global multi-functional teams to support the strategic development and maintenance of our primary customer services platform and other integrated systems The suite of applications is used to support around 90 different Elsevier products and is made up of a variety of different Software as a Service SaaS platforms Your key focus will be leading a team of Software Engineers who will support maintain and develop the platforms used You will also collaborate on solution design with our architecture team and ensure consistently great delivery as we continue to expand and improve the capabilities Responsibilities Line manages the development team coach brilliant software engineers and help them to develop their careers with regular 121s feedback and coaching and perform annual reviews Accountable for turning prioritized backlog items into released features Work closely with Product Owner and development team members to understand complex product requirements and break them into small work tasks that can be progressed Responsible for providing product and technology expertise when scoping complex work Accountable for ensuring up to date appropriate platform documentation is available and knowledge sharing is enabled Responsible for maintaining metrics to ensure agile delivery excellence and continuous improvement Responsible for the day-to-day relationship with key vendors Successfully implement and manage development processes coding best practices and code reviews Your most important qualities Passion for maintaining and helping deliver successful customer services platforms by making the complex simple and putting the customer both internal and external needs at the heart of what you do Advanced knowledge of software development methodologies e g Agile - with a focus on Kanban Ability to partner and lead internal and external technology resources in solving complex business needs Strong skills in setting communicating implementing and achieving business objectives and goals through the direct management of others Empower your team to be accountable and responsible for their own actions and decisions Manage and encourage new ideas from the team to foster improvements through innovations Strong problem-solving experience involving leading teams in identifying researching and coordinating the resources necessary to effectively troubleshoot diagnose complex project issues prior success extracting translating findings into alternatives solutions and identifying risks impacts and schedule adjustments to facilitate management decision-making Strong interpersonal communication verbal and written and presentation skills applicable to a wide audience including senior and executive management customers etc including diction terminology and presenting information in a concise and effective manner to clients management and various departments using assorted communication mediums Able to strike the right balance between using out of the box functionality vs customization Requirements 7 years of experience in software engineering At least 2 years of experience in a leadership role within a development team or in a senior team position with exposure to leadership responsibilities Coordinating with other internal development groups internal stakeholders and third-party vendors Broad range of knowledge of technology platforms with demonstrable experience in delivering enterprise scale technology Related development experience within a complex heterogenous environment Proven ability to manage and resolve complex technical challenges in a platform context Understanding of different aspects of technology - from system configuration through to software development and data pipelines PHP and JavaScript knowledge would be helpful Extensive experience in the effective integration of systems with other up down-stream business systems Work in a way that works for youWe promote a healthy work life balance across the organization With an average length of service of 9 years we are confident that we offer an appealing working prospect for our people With numerous wellbeing initiatives shared parental leave study assistance and sabbaticals we will help you meet your immediate responsibilities and your long-term goals Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive Working for youWe know that your wellbeing and happiness are key to a long and successful career These are some of the benefits we are delighted to offer - Comprehensive Health Insurance Covers you your immediate family and parents - Enhanced Health Insurance Options Competitive rates negotiated by the company - Group Life Insurance Ensuring financial security for your loved ones - Group Accident Insurance Extra protection for accidental death and permanent disablement - Flexible Working Arrangement Achieve a harmonious work-life balance - Employee Assistance Program Access support for personal and work-related challenges - Medical Screening Your well-being is a top priority - Modern Family Benefits Maternity paternity and adoption support - Long-Service Awards Recognizing dedication and commitment - New Baby Gift Celebrating the joy of parenthood - Subsidized Meals in Chennai Enjoy delicious meals at discounted rates - Various Paid Time Off Take time off with Casual Leave Sick Leave Privilege Leave Compassionate Leave Special Sick Leave and Gazetted Public Holidays - Free Transport pick up and drop from the home -office - home applies in Chennai About the BusinessA global leader in information and analytics we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society Building on our publishing heritage we combine quality information and vast data sets with analytics to support visionary science and research health education and interactive learning as well as exceptional healthcare and clinical practice At Elsevier your work contributes to the worlds grand challenges and a more sustainable future We harness innovative technologies to support science and healthcare to partner for a better world Elsevier is an equal opportunity employer qualified applicants are considered for and treated during employment without regard to race color creed religion sex national origin citizenship status disability status protected veteran status age marital status sexual orientation gender identity genetic information or any other characteristic protected by law We are committed to providing a fair and accessible hiring process If you have a disability or other need that requires accommodation or adjustment please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120 Please read our
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▷ Immediate Start: Unity Lead Engineer
4 weeks ago
Chennai, India Capgemini Engineering Full timeJob Description Unity Lead Engineer Location: Chennai, India Experience: 1012 years Choosing Capgemini means choosing a place where you'll be empowered to shape your career, supported by a collaborative global community, and inspired to reimagine what's possible. Join us in helping transform maritime operations through intelligent digital twin platforms...
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Immediate Start: Data Engineer
2 weeks ago
Chennai, Tamil Nadu, India FedEx Full timeWhat can you expect as a FedEx team member Career Mobility and Development When you join FedEx you re joining a team with possibilities that literally span the world from opportunities for advancement and location transfer to training and leadership programs Total Compensation and Benefits Package We want to keep our employees for a long time so we offer...
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Advisor, Software Development Engineering
21 hours ago
Chennai, Tamil Nadu, India Fiserv Full timeCalling all innovators - find your future at Fiserv We re Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world We connect financial institutions corporations merchants and consumers to one another millions of times a day - quickly reliably and securely Any time you swipe your credit card pay through a...
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[Immediate Start] Software Engineer
4 weeks ago
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Chennai, Tamil Nadu, India Amazon Full timeDESCRIPTION Amazon com is looking for a talented and enthusiastic Software Development Engineer to join the Digital Acceleration team The Digital Acceleration team owns services supporting the publishing pricing and purchase of Digital content including Kindle Books Amazon AppStore Amazon Music Amazon Video etc This candidate will be joining a team...
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Lead Software Engineer
3 weeks ago
Chennai, Tamil Nadu, India Trimble Full timeJob Summary - Lead Software Engineer - Java-J2EE-Spring-MicroServices-AngularTrimble is looking for a Lead Software Engineer for their Core Product Development team in Chennai In this role you will be involved in Architect Design Development of solutions based on Java MicroServices based technologies and will also work on enhancing and adding new...
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Chennai, Tamil Nadu, India Fiserv Full timeCalling all innovators - find your future at Fiserv We re Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world We connect financial institutions corporations merchants and consumers to one another millions of times a day - quickly reliably and securely Any time you swipe your credit card pay through a...
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▷ Immediate Start: Software Engineer
4 days ago
Chennai, India Optum Full timeJob Description Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion,...
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Associate Software Engineer Ii
3 weeks ago
Chennai, Tamil Nadu, India Anthology Full timeDescriptionAssociate Software Engineer IIChennai IndiaThe Opportunity Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive Our mission is to empower educators and institutions with meaningful innovation that s simple and intelligent inspiring student success and...
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▷ [Immediate Start] Senior Software Engineer Ii
4 weeks ago
Chennai, Tamil Nadu, India Anthology Full timeDescriptionSenior Software Engineer IIChennai IndiaThe Opportunity Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive Our mission is to empower educators and institutions with meaningful innovation that s simple and intelligent inspiring student success and institutional...