Network Support Analyst

Req ID 332298 NTT DATA strives to hire exceptional innovative and passionate individuals who want to grow with us If you want to be part of an inclusive adaptable and forward-thinking organization apply now We are currently seeking a Network Support Analyst to join our team in noida Uttar Pradesh IN-UP India IN Role Responsibilities Must have great experience on Routing Switching Wireless Vendors supported - Velo Cloud is must Cisco Riverbed Must be expert of routing switching wireless LAN and WAN i e L2 Wireless IEEE 802 11 a Ethernet IEEE 802 1x std STP MSTP RSTP Dynamic VLAN HSRP VRRP L3 Routing protocols such as EIGRP OSPF BGP NEXUS SD-WAN Ensuring all configurations are in compliance with network standards reviewing log files SD-WAN LAN WAN NMS Participate in the setup deployment maintenance troubleshooting and documentation of enterprise-level mission-critical network infrastructure components Looking to have strong knowledge of Viptela SDWAN Hands-on and Wireless Teaming with project managers cross-functional technology and business teams to ensure successful projects Owning and documenting escalated support tickets and service requests through resolution via ServiceNow Adaptive communication presentation and leadership skills Full understanding of WAN LAN internetworking protocol interoperability network architecture development and requirements for testing proof of concept Knowledge of Wireless Nexus SD-WAN Working knowledge of Networking products from Cisco Dell Extreme Networks Skills and knowledge and adherence to ITIL Change Management processes Excellent communication skills both written and oral Strong customer service skills interfaces with customers end users partners and associates Additionally the candidate must work well within a team adapt easily to change and possess the flexibility to travel Candidate should have a history of working unsupervised while achieving required goals Rotating on-call support queue management preforming network system analysis and reporting Willing to work in 24X7 environment Basic Required Qualifications 8 years of experience on managing LAN WAN Infrastructures 8 years experience on Routing Switching Riverbed Wireless Vendor experience to include - VELO Cloud Cisco Riverbed About NTT DATA NTT DATA is a 30 billion trusted global innovator of business and technology services We serve 75 of the Fortune Global 100 and are committed to helping clients innovate optimize and transform for long term success As a Global Top Employer we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies Our services include business and technology consulting data and artificial intelligence industry solutions as well as the development implementation and management of applications infrastructure and connectivity We are one of the leading providers of digital and AI infrastructure in the world NTT DATA is a part of NTT Group which invests over 3 6 billion each year in R D to help organizations and society move confidently and sustainably into the digital future Visit us at Whenever possible we hire locally to NTT DATA offices or client sites This ensures we can provide timely and effective support tailored to each client s needs While many positions offer remote or hybrid work options these arrangements are subject to change based on client requirements For employees near an NTT DATA office or client site in-office attendance may be required for meetings or events depending on business needs At NTT DATA we are committed to staying flexible and meeting the evolving needs of both our clients and employees NTT DATA recruiters will never ask for payment or banking information and will only use nttdata com and talent nttdataservices com email addresses If you are requested to provide payment or disclose banking information please submit a contact us form NTT DATA endeavors to make accessible to any and all users If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications NTT DATA is an equal opportunity employer Qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status For our EEO Policy Statement please click If you d like more information on your EEO rights under the law please click For Pay Transparency information please click