Technical Support L1

About us:Ivy Mobility is a leader in cloud-based software for the consumer goods industry. Ivy Mobility has been in the business of providing applications that allow our customers to improve their route to market and win more at the shelf for over 5 years. We are proud to provide our customers with the broadest portfolio in the industry today and market...

Exciting Opportunity: L1 Desktop Support EngineerLocation: Mumbai (Work from Office - 6 Days)Industry: Research & Development / Aviation DomainType : Full time and PermanentExp yrsAre you a tech enthusiast passionate about providing top-notch IT support?Join a well-established organization working on an Aviation/Research domain project in the heart of...

Company Description Serv Qual Security specializes in Cyber Security Discovery Workshops, Enterprise Security Transformations, and GRC automation through our AI-powered platform, SUSAN.SUSAN enables continuous GRC, automated risk assessments, and real-time control validation, with 90% of its features available for free.Powered by AWS and Gen AI, Serv Qual...

Company DescriptionServQual Security specializes in Cyber Security Discovery Workshops, Enterprise Security Transformations, and GRC automation through our AI-powered platform, SUSAN. SUSAN enables continuous GRC, automated risk assessments, and real-time control validation, with 90% of its features available for free. Powered by AWS and GenAI, ServQual...

Company Description ServQual Security specializes in Cyber Security Discovery Workshops, Enterprise Security Transformations, and GRC automation through our AI-powered platform, SUSAN. SUSAN enables continuous GRC, automated risk assessments, and real-time control validation, with 90% of its features available for free. Powered by AWS and GenAI, ServQual...

As an L1/L2 Service Help Desk Executive, the primary role involves managing initial customer interactions with professionalism and courtesy. The primary job is to handle and resolve straightforward technical issues remotely using established guidelines, ensuring accurate documentation of all interactions in the system. For more complex problems, the issues...

As a Technical Support/Implementation role at our company, your responsibilities will include: - Handling Technical Support Calls & Tickets - Resolving issues through Remote Access, Phone Support, etc. - Performing Installation & Configuration of IceWarp, MySQL, SSL, Linux & Windows Server OS - Monitoring Servers such as MySQL - Performing Migration tasks -...

Job descriptionDesktop Support Engineer - L1a. Troubleshooting desktop / laptop OS issues.b. Support for standard software issuesc. Isolate system issues; diagnose standard software issues and report hardware issues to respective Vendors.d. Installation / re-installation / configuration of systems, printers, scanners.e. Configure desktop and laptop as per...

Immediate JoinerExperience - 2 yearsDesignation – Technical Support/ImplementationRoles & Responsibility:I. Handling Technical Support Calls & TicketsII. Resolving issues - Remote Access, Phone Support, etc.III. Performing Installation & Configuration of IceWarp, MySQL, SSL, Linux & Windows Server OSIV. Monitoring Servers (MySQL, etc)V. Performing...

Job OverviewLeverage your technical expertise to drive business growth in the banking industry.Act as an escalation point to provide timely solutions.Manage activities of both L1 & L2 support.Develop and maintain MIS for the bank.Provide service desk support, resolving issues to user satisfaction.Required Skills and QualificationsExcellent communication...