Head of Warehouse

3 weeks ago

Noida India SIX5SIX Full time

Job Description As the Head of Warehouse, you'll be responsible for overseeing all warehouse operations, with a sharp focus on fulfilling bothB2C (e-commerce orders)andB2B (bulk/wholesale dispatches)From managing inventory accuracy to ensuring fast and error-free dispatches, your role will be pivotal in keeping our supply chain lean, agile, and customer-focused. Responsibilities - Oversee end-to-end warehouse operations: inbound receiving, storage, inventory management, order processing, packaging, and dispatch. - Lead and optimize workflows for both B2C e-commerce fulfillment and B2B client dispatches, balancing speed, accuracy, and scale. - Coordinate with internal teams (customer support, sales, production) and external partners (logistics providers, 3PLs). - Ensure timely and accurate order dispatch across platforms and sales channels. - Monitor and improve warehouse KPIs: order fulfillment rate, inventory accuracy, dispatch timelines, shrinkage, etc. - Implement efficient systems and SOPs to handle peak loads during high-volume periods. - Manage and train warehouse staff, ensuring adherence to safety and operational standards. - Plan warehouse layout for optimal storage and movement of goods. - Conduct regular inventory audits and ensure accurate reconciliation across systems. - Leverage technology (WMS, barcoding, etc. ) to streamline processes and reduce manual errors. Requirements - 5+ years of warehouse/operations experience, preferably in an e-commerce or retail environment. - Strong background in managing both D2C/B2C and B2B warehouse dispatches. - Experience handling multi-channel fulfillment and working with logistics and courier partners. - Skilled in warehouse management systems, inventory control software, and basic Excel/data tools. - Demonstrated ability to lead teams, design processes, and scale operations. - Highly organized with attention to detail and a solutions-first mindset. Bonus Points - Experience in the fashion/apparel or D2C ecosystem. - Familiarity with third-party logistics (3PL) coordination. - Exposure to ERP systems or integration with e-commerce platforms. This job was posted by Ambar Aneja from SIX5SIX.

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