Customer Support Specialist

7 days ago


Shimoga, India HappyLocate Full time

Company Description HappyLocate, established in 2016, simplifies employee relocations across 16,000+ pin codes. Whether it's house shifting, pet relocation, office moves, or house search assistance, our advanced technology and customized solutions ensure efficient management from planning to post-move support. Join our growing list of satisfied customers and experience reliable services with HappyLocate. Key Responsibilities: Customer Interaction Respond to customer inquiries via Phone, Email and Chat Handle customer complaints, escalations professionally and promptly Problem Resolution Investigate and resolve customer issues efficiently Follow the TAT for escalation resolution Feedback Collection Constant feedback from the customers at every stage of the process Ensuring improvement in NPS Process Adherence Documentation and records of every conversation to be maintained Following the company and business processes without deviations Service Excellence Ensuring customer satisfaction by maintaining service standards Cross-functional coordination Areas of improvement for other team members to enhance the experience of a customer Qualifications needed: 1 to 3 years of experience in Customer support or similar role Excellent verbal and written communication skills Ability to multitask and manage time effectively Proficiency in Excel and PowerPoint



  • Shimoga, India Scry AI Full time

    Position: Customer Support Specialist Location: India (Remote) Employment Type: Full-Time Schedule: Monday to Friday, Day Shift Experience: 2+ Years in Customer Support, Helpdesk, or Client Success Company Description Scry AI is a research-led enterprise AI company that builds intelligent platforms to drive efficiency, insight, and compliance. Our platforms...


  • Shimoga, India Mphasis Full time

    Position Overview Quality Review Specialist will be responsible for performing a variety of loan quality check prior to closing. Candidates must possess a strong sense of urgency with an ability to work in a team environment, maintaining excellent organizational, high attention to detail, communication, and PC skills. Essential Job Functions: - Maintain...

  • L1 Support Engineer

    1 week ago


    Shimoga, India Whatjobs IN C2 Full time

    Description: The L1 - Support Engineer is responsible for providing high-quality technical support for the Saasant platform to customers, developers and prospects across the World through email, phone interactions, chats, desktop sharing with customers and by using incident tracking system. The fundamental goal of this position is to help our customers...

  • Customer Retention

    2 weeks ago


    Shimoga, India Rapido Full time

    Work Location: Bangalore Reports To: Senior Manager Our Cause: Rapido is India's largest bike taxi player focused on solving the first and last-mile connectivity problem for India. The primary focus is mobility and changing all facets of mobility across India. We believe that 2 Wheelers are the right mode of transport for developing countries like India and...


  • Shimoga, India Cloud Counselage Full time

    About the job Customer Success Associate Our client is looking for a Customer Success Associate with 1-3 years of experience in customer support in a startup environment who will be the face of the company and take care of the call support They are someone who is excellent in communication experienced in handling support across chat social media email and...


  • Shimoga, Karnataka, India Pooja Full time ₹ 1,60,000 - ₹ 2,00,000 per year

    End User Support/Desktop Support Engineer (L1 Engineer) - AirportWe're looking for End User Support/Desktop Support Engineers to join our team at various airport locations across India. As an L1 Engineer, you'll provide technical assistance and support to end-users, resolving hardware, software, and network issues.Key Responsibilities:Hardware Support:...


  • Shimoga, India Velankani Information Systems Ltd Full time

    Job Description The Finance Analyst will be responsible for managing day-to-day accounting operations, ensuring timely month-end and year-end closures, handling statutory compliance, and maintaining accurate books of accounts. The role includes processing invoices, managing Accounts Payable (AP) and Accounts Receivable (AR), preparing reconciliations, and...


  • Shimoga, India Whatjobs IN C2 Full time

    AWC is a premier sales and marketing agency that provides market research, build brands, improve profitability and CAC. With 9 years in ecommerce services, creative video content, graphic designing, and digital marketing, we deliver measurable results, allowing businesses to grow and stand out in the digital world. We work closely with our clients to...


  • Shimoga, India Whatjobs IN C2 Full time

    About Us Bambinos.Live is India’s leading English learning platform, co-founded by IIM Calcutta alumni Ashish Gupta (ex-Amazon, Cult Fit, Accenture) and Gaurav Brar (former CEO, EuroKids; ex-Disney, J&J). Backed by a ⭐ 4.8/5 Google rating and trusted by 50K+ students globally , we offer world-class programs in: English Communication Phonics Math Bhagavad...


  • Shimoga, India Mastech Digital Full time

    Position: SAP MDG Functional Consultant (Business Partner - Customer/Supplier) Location: Bangalore(Fully Onsite) Duration: Full time Notice period: Immediate joiner/ Serving notice with less than 30 days/ Notice is less than 20 days Position Summary: We are seeking an experienced and detail-oriented SAP MDG Functional Consultant with a focus on Business...