Applications Support Consultant

4 weeks ago

Bengaluru India Sampoorna Consultants Full time

Job Description Description You will have : - Proven track record of excelling in a busy delivery environment - Excellent organisational, troubleshooting and problem-solving skills - Strong communication skills - written and verbal - Ability to grasp new concepts and learn quickly - Familiarity with ITIL concepts and associated best practice - Experience of one or more industry standard ITSM tools - Ability to work effectively as part of a team or on own initiative You May Have - Intermediate knowledge of MS Desktop and Server operating systems - Intermediate knowledge of SQL scripting and/or PowerShell scripting - ITIL Foundation certification - Experience of supporting bespoke software solutions - First-hand experience of incident management & request fulfilment in an Application Support/2nd line context - Release & Deployment experience - Experience of Jira Service Management - Experience of producing management information/reporting for senior management - Service Management experience (ref:hirist.tech)

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