Trade Finance Operations

Job Description About BNP Paribas India Solutions Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union's leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions. About BNP Paribas Group BNP Paribas is the European Union's leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group's commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability Commitment to Diversity and Inclusion At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. About Business Line/Function Global Trade Finance Operations (GTFO), an entity within BNP Paribas India Solutions, is a back-office operations platform which caters to processing of Traditional Trade Transactions for various entities of the BNP Paribas group worldwide. Job Title Trade Finance Operations - Bank Guarantee Date 25-July-2025 Department GTFO-COE Location: Chennai, India Business Line / Function Global Trade Finance Operations Reports To (Direct) Grade (if applicable) Senior Associate/ Asst. Manager/ Manager (Functional) Number Of Direct Reports NA Directorship / Registration NA Position Purpose The Role will be responsible for ensuring efficient processing of Trade Finance Operations of MEA branches through close coordination with branches and ISPL ; ensure smooth and optimized functioning of the activities in accordance with internal policies & guidelines and external regulations . This role requires basic knowledge of trade finance products and attention to detail. Responsibilities Mission Responsible for ensuring efficient processing of Trade Finance Operations of MEA branches through close coordination with branches and ISPL ; ensure smooth and optimized functioning of the activities in accordance with internal policies & guidelines and external regulations. Key Requirements - Arabic language proficiency is a must (reading, writing, and speaking) - Client Servicing: Provide high-quality service to clients, responding to their inquiries and resolving issues in a timely and professional manner. - Transaction Processing: Initiating transactions, performing the pre-processing checks and compliance pre-processing checks, verification of documents, Monitoring of transaction. - Stakeholder Management:Collaborate with internal teams, including: - Legal Credit: Ensure that all transactions are compliant with legal and credit requirements. - Compliance: Verify that all transactions are in line with regulatory requirements and internal policies. - AML (Anti-Money Laundering) Team: Investigate and resolve AML flags, ensuring that all transactions are legitimate and compliant with AML regulations. - Maintain accurate and up-to-date records of client interactions, transactions, and exceptions. - Participate in process improvement initiatives to enhance client servicing, transaction processing, and exception management. Key responsibilities & objectives Ensure that the Control framework for the activities under his scope is adequate and in line with the Group and CIB policies and guidelines - Manage operational risk, and ensure accurate reporting of operational risk incidents - maintain safe operational risk environment, and work closely with OPC on all identified areas of risk and agreed corrective action plans. - ensure timely, accurate and exhaustive reporting of incidents. Posterior analysis and action plan in order to improve the existing processes. - address recommendations from Internal Audit, Regulators and external auditors within agreed deadline. - Ensure that controls defined in the control plan are properly performed for the activities in scope; - Maintain an adequate and updated level of Procedures for the activity under his scope. - Ensure that all awareness and eLearning program are completed in due time in the activity in scope. I. Other Key Objectives - Manage and ensure optimized processing of operations, in a secured environment. - ensure a high level of service quality and security of the production for the activity in scope - meet deadlines for the processing of operations, and the corresponding operational reporting - propose practical solutions to improve the quality and security of all operational tasks as an ongoing mode, identify (and implement) possible improvements in the production processes - respond to key customer queries that are escalated; handle customer complaints and implement corrective actions. - implement best practices from other MiddleOffices - propose local best practices to branches, to detect improvement possibilities and implement them, to harmonize the processes across branches. - manage flows and stocks: analyse the monthly result of workload estimation and monitor overstaffing /understaffing. - manage complex situations: guide staff in the processing of unusual / complex product/scenarios, - liaise with BackOffice / Business / F&C/ IT for quick resolution of abnormal issues, report incidents / errors / issues and report to the management or to IT. Skills Referential Specific Qualifications (if required) Behavioural Skills: (Please select up to 4 skills) Communication skills - oral & written Ability to collaborate / Teamwork Ability to deliver / Results driven Creativity & Innovation / Problem solving Transversal Skills: (Please select up to 5 skills) Ability to understand, explain and support change Choose an item. Choose an item. Choose an item. Choose an item. Education Level Bachelor Degree or equivalent Experience Level At least 5 years