Only 24h Left) Engineer

4 weeks ago

Pune, Maharashtra, India Tata Communications Limited Full time
Job Description

Job Description

Position Summary:
TATA Communications Service Operations Centre is the single point of contact for all customers. The Major Incident Manager (MIM) plays a critical role in ensuring that high-impact incidents are resolved swiftly and effectively to minimize disruption to top customers business operations.

Core Responsibilities
Incident Detection & Classification Identify and classify major incidents based on impact and urgency. Ensure accurate and timely logging of tasks with internal and external support teams. Coordination & Communication Act as the central point of contact during major incidents. Coordinate between technical teams, vendors, and stakeholders. Provide timely updates to leadership and affected users. Incident Resolution Drive the resolution process by mobilizing appropriate resources. Escalate issues as needed to ensure swift resolution. Monitor progress and remove roadblocks. Perform basic troubleshooting and coordinating with onsite contact for connectivity checks. Preparing RFO, RCA and drive PCA.

Requisite Skills:

Skills & Competencies
Basic technical knowledge and understanding of network technologies link ILL, VPN, transmission and SDWAN. Strong understanding of ITIL framework (especially Incident & Problem Management). Excellent communication and stakeholder management skills. Ability to work under pressure and make quick decisions. Leadership and conflict resolution skills.

Soft Skills & Competencies: Clear and concise verbal and written communication. Ability to tailor messages for technical teams, executives, and customers. Lead cross-functional teams during critical incidents. Inspire confidence and guide teams toward resolution. Stay calm under pressure. Show empathy and understanding toward stressed stakeholders. Quickly assess situations and identify root causes. Make informed decisions with limited information. Handle disagreements diplomatically. Maintain team cohesion during tense situations. Prioritize tasks effectively during incidents. Ensure timely updates and resolution. Work seamlessly with internal teams, vendors, and external partners. Attention to Detail Ensure accurate documentation and reporting

  • Software Engineer

    3 weeks ago

    Pune, Maharashtra, India Right & Left Brain Technologies Full time

    Right & Left Brain Technologies is seeking a passionate and driven individual to join our team as an Entry Level Software Engineer. As a key contributor to our innovative Generative AI (Gen AI) solutions, you'll play a vital role in shaping the future of how technology interacts with creativity.About Right & Left Brain Technologies:We're a company that...

  • Only 24h Left: Software Engineer

    4 weeks ago

    Pune, Maharashtra, India UBS Full time

    Business DivisionsGroup FunctionsYour roleDo you want to be a part of an Engineering Productivity team that advises other product teams on best practices emerging technologies and develops productivity tools for them Have you designed developed implemented and supported complex multiuser and multi-team products with a wide range of requirementsWe re...

  • Only 24h Left Fire

    3 weeks ago

    Pune, Maharashtra, India Dar Full time

    About CompanyDar Al-Handasah (Shair and Partners) is the founding company of the Dar Group, an international consortium of professional service firms. Through its 18,000 staff members, Dar Group assists clients in over 100 countries around the world. Dedicated to planning, designing, engineering, and project managing facilities, installations and structures,...

  • Only 24h Left: Support Consultant

    4 weeks ago

    Pune, Maharashtra, India Kaizen Institute South Asia Full time

    Job DescriptionKaizen Institute is looking to hire young, energetic, dynamic and smart professionals who are having the passion for consulting for support consultant role having 0-4 years of experience in operational excellence and lean/ Kaizen to be part of R&KD (Research and Knowledge Development) and consulting role.- Prepare oneself to be a consultant...

  • Infrastructure Engineer Only 24h Left

    3 weeks ago

    Pune, Maharashtra, India Dar Full time

    About CompanyFounded in 1956, Dar Al-Handasah (Shair and Partners) is one of the world's leading international consultancies with five design centers in Beirut, Cairo, London, Pune, and, Amman and 45 regional operation offices in 30 countries throughout the Middle East, Europe, Africa, Asia, and Commonwealth of Independent States (CIS) countries. We provide...

  • Only 24h Left Aps Engineer

    3 weeks ago

    Pune, Maharashtra, India NICE Systems Full time

    At NICE we don t limit our challenges We challenge our limits Always We re ambitious We re game changers And we play to win We set the highest standards and execute beyond them And if you re like us we can offer you the ultimate career opportunity that will light a fire within you So what s the role all aboutThe Application Performance...

  • Marketing Designer Only 24h Left

    3 weeks ago

    Pune, Maharashtra, India InfoCepts Full time

    Position: Marketing Designer/Social Media Designer only from IT Companies or Background.Location: Nagpur/Pune | Experience: 5+ YearsCandidates only from IT Background would be preferred.Immediate joiners preferred.Position SummaryWe are seeking a Marketing Designer with a strong background in creating impactful marketing collateral for technology solutions....

  • Only 24h Left Engineer

    4 weeks ago

    Pune, Maharashtra, India Tata Communications Limited Full time

    Job DescriptionJob DescriptionResponsible for driving day to day platforms and network planning and operations. Hands on experience on network project managementResponsibilitiesSupporting the network planning and Augmentation & migration projects.Publishing dashboards to track projects.Support for Node installation, software down gradation and...

  • Only 24h Left) Qa Automation Engineer

    3 weeks ago

    Pune, Maharashtra, India Ivalua Full time

    Created in 2000 Ivalua is a leading global provider of cloud-based procurement solutions COMPANY OVERVIEWAt Ivalua we are a global community of exceptional professionals who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration We achieve this through our leading...

  • Only 24h Left Project Engineer

    4 weeks ago

    Pune, Maharashtra, India vConstruct Private Limited Full time

    Job DescriptionvConstruct, a Pune based Construction Technology company is looking for highly motivated individuals who have an interest in Construction Technology, especially BIM and Reality Capture. These individuals are expected to have an eye for details and a comprehensive understanding of various elements including Architectural, Structural and, MEP...