Senior AI Engineer

Position: AI Engineer Location: Trivandrum/Kochi/Chennai/Bangalore Job Summary We are seeking a talented AI Engineer to join our Data & AI Center of Excellence. You will join to build AI-first capabilities across IBS products and customer solutions, spanning machine learning, Generative AI, and agentic automation. In details, you will work on cutting-edge AI solutions that transform the travel industry, air cargo operations, developing intelligent systems that optimize route planning, enhance efficiency, improve predictive analytics, and enable autonomous decision-making across our products. Key Responsibilities: AI Model Development & Implementation: - Design, develop, and deploy machine learning models for cargo management systems including demand forecasting, route optimization, and dynamic pricing - Implement natural language processing solutions for documentation and customer service automation - Develop predictive analytics models for maintenance scheduling, capacity planning, and supply chain optimization GenAI and Agentic Systems - Design, implement, and orchestrate agentic workflows (single- and multi-agent) using tools, function calling, and structured outputs for enterprise-grade tasks. - Build production LLM applications (assistants, copilots, planners/executors) with memory, tool integration, guardrails, and policy controls. Platform Integration & MLOps: - Integrate AI solutions into the product using modern cloud architecture - Implement MLOps practices including model versioning, continuous integration/deployment, and monitoring - Collaborate with software engineering teams to embed AI capabilities into existing product workflows - Build and maintain AI pipelines for data preprocessing, model training, and real-time inference Research & Innovation: - Stay current with latest AI/ML research and evaluate emerging technologies for travel industry - Prototype innovative AI solutions for complex cargo/flight/travel challenges - Participate in the development of responsible AI practices and ethical AI implementation - Contribute to patent applications and technical publications Collaboration & Communication: - Work closely with product managers, domain experts, and customers to understand business requirements - Provide technical guidance to development teams on AI implementation strategies - Present AI solutions and results to stakeholders across different technical levels - Contribute to PoCs, architecture patterns, and internal accelerators; create high-quality documentation and runbooks. - Support sales and customer success teams with AI-related demonstrations and technical discussions Required Qualifications Education: - Bachelor’s or master’s degree in computer science, Artificial Intelligence, Machine Learning, Data Science, or related technical field - Strong academic background in mathematics, statistics, and algorithms Technical Skills: - Programming: Proficient in Python - ML Frameworks: Hands-on experience with TensorFlow, PyTorch, Scikit-learn, or similar frameworks - Data Management: Strong SQL skills and experience with big data technologies (Spark, Hadoop) - Cloud Platforms: Experience with AWS, Azure, or Google Cloud AI/ML services - Mathematics: Solid understanding of linear algebra, statistics, probability, and optimization - Hands-on GenAI: context engineering, RAG, tool/function calling, structured outputs (JSON Schema), and evaluation. - Orchestration and agents: LangGraph, LangChain (or equivalent), planner–executor patterns, function/tool calling, and multi-agent designs. - (Nice to have) MLOps Tools: Familiarity with Docker, Kubernetes, MLflow, or similar deployment tools, monitoring, and tracing. Experience: - 3-7 years of experience in machine learning engineering or AI development - Proven track record of deploying ML models in production environments - Experience with real-time data processing and streaming analytics is preferred - Background in logistics, supply chain, or transportation/travel industry is advantageous Preferred Qualifications - Specialized AI: Experience with NLP, time series forecasting, GenAI, Agentic, or reinforcement learning. Nice to have: Understanding of air cargo operations, flight optimization, or revenue management or previous work in aviation, logistics, or transportation technology Experience: 3 -7 Years Location: Trivandrum/Cochin/Chennai/Bangalore