Senior AI Engineer

Position: AI EngineerLocation: Trivandrum/Kochi/Chennai/BangaloreJob SummaryWe are seeking a talented AI Engineer to join our Data & AI Center of Excellence. You will join to build AI-first capabilities across IBS products and customer solutions, spanning machine learning, Generative AI, and agentic automation. In details, you will work on cutting-edge AI solutions that transform the travel industry, air cargo operations, developing intelligent systems that optimize route planning, enhance efficiency, improve predictive analytics, and enable autonomous decision-making across our products.Key Responsibilities:AI Model Development & Implementation:- Design, develop, and deploy machine learning models for cargo management systems including demand forecasting, route optimization, and dynamic pricing- Implement natural language processing solutions for documentation and customer service automation- Develop predictive analytics models for maintenance scheduling, capacity planning, and supply chain optimizationGenAI and Agentic Systems- Design, implement, and orchestrate agentic workflows (single- and multi-agent) using tools, function calling, and structured outputs for enterprise-grade tasks.- Build production LLM applications (assistants, copilots, planners/executors) with memory, tool integration, guardrails, and policy controls.Platform Integration & MLOps:- Integrate AI solutions into the product using modern cloud architecture- Implement MLOps practices including model versioning, continuous integration/deployment, and monitoring- Collaborate with software engineering teams to embed AI capabilities into existing product workflows- Build and maintain AI pipelines for data preprocessing, model training, and real-time inferenceResearch & Innovation:- Stay current with latest AI/ML research and evaluate emerging technologies for travel industry- Prototype innovative AI solutions for complex cargo/flight/travel challenges- Participate in the development of responsible AI practices and ethical AI implementation- Contribute to patent applications and technical publicationsCollaboration & Communication:- Work closely with product managers, domain experts, and customers to understand business requirements- Provide technical guidance to development teams on AI implementation strategies- Present AI solutions and results to stakeholders across different technical levels- Contribute to PoCs, architecture patterns, and internal accelerators; create high-quality documentation and runbooks.- Support sales and customer success teams with AI-related demonstrations and technical discussionsRequired QualificationsEducation:- Bachelor’s or master’s degree in computer science, Artificial Intelligence, Machine Learning, Data Science, or related technical field- Strong academic background in mathematics, statistics, and algorithmsTechnical Skills:- Programming: Proficient in Python- ML Frameworks: Hands-on experience with TensorFlow, PyTorch, Scikit-learn, or similar frameworks- Data Management: Strong SQL skills and experience with big data technologies (Spark, Hadoop)- Cloud Platforms: Experience with AWS, Azure, or Google Cloud AI/ML services- Mathematics: Solid understanding of linear algebra, statistics, probability, and optimization- Hands-on GenAI: context engineering, RAG, tool/function calling, structured outputs (JSON Schema), and evaluation.- Orchestration and agents: LangGraph, LangChain (or equivalent), planner–executor patterns, function/tool calling, and multi-agent designs.- (Nice to have) MLOps Tools: Familiarity with Docker, Kubernetes, MLflow, or similar deployment tools, monitoring, and tracing.Experience:- 3-7 years of experience in machine learning engineering or AI development- Proven track record of deploying ML models in production environments- Experience with real-time data processing and streaming analytics is preferred- Background in logistics, supply chain, or transportation/travel industry is advantageousPreferred Qualifications- Specialized AI: Experience with NLP, time series forecasting, GenAI, Agentic, or reinforcement learning.Nice to have: Understanding of air cargo operations, flight optimization, or revenue management or previous work in aviation, logistics, or transportation technologyExperience: 3 -7 YearsLocation: Trivandrum/Cochin/Chennai/Bangalore