Customer Success Executive
5 days ago
Job Description - Job Title: Customer Success Executive - Location: Chennai (Work from Office) - Experience: 12 Years - Languages Required: English & Hindi (Fluency in both is mandatory) - Immediate Joiners Preferred** About SANeForce SANeForce is a technology company based in Chennai that provides software products and services such as Sales Force Automation, Distribution Management System (DMS), and Payroll Management across various industries such as Pharmaceutical, Healthcare, Hospital, Diagnostic, FMCG, Consumer Goods, and Dairy Industry. We are a well-established company in the industry, having helped more than 200,000 users worldwide. Our mission is to deliver solutions with real business significance to meet our customers essential business priorities, recognize the needs of consumers, and gain a leading role in the industry. Role Overview We are looking for a passionate and proactive Customer Success Executive who can build strong relationships with clients, ensure smooth onboarding and adoption of our SaaS products, and act as the primary point of contact post-implementation. The ideal candidate will have strong communication skills in English and Hindi, a customer-first mindset, and prior experience working in a SaaS environment. Key Responsibilities - Serve as the primary contact for customers for product onboarding, training, and support. - Understand customer needs and provide consultative solutions using SANeForce products. - Handle customer queries and complaints promptly and professionally. - Monitor customer health and engagement metrics to drive product adoption and retention. - Work cross-functionally with internal teams (Product, Tech, Sales) to ensure customer success. - Gather customer feedback and share insights for product and process improvements. - Maintain up-to-date knowledge of product offerings and industry trends. Requirements - Bachelor's degree in any discipline. - 12 years of experience in a customer-facing role, preferably in a SaaS environment. - Excellent communication skills in English and Hindi (both verbal and written). - Strong interpersonal skills and ability to build trust and rapport with clients. - Ability to handle multiple clients and prioritize tasks efficiently. - Problem-solving attitude with a focus on delivering customer satisfaction. - Proficiency in using CRM tools and support systems is a plus. What We Offer - A collaborative and growth-focused work environment. - Exposure to leading SaaS products - Opportunities for continuous learning and career advancement. - Competitive salary and benefits.
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Customer Success Executive
3 weeks ago
Chennai, India SANeForce Full timeCompany Description SANeForce, founded about 20 years ago, specializes in salesforce automation software solutions for the pharmaceutical and healthcare industry. Our innovative Pharma CRM Solutions foster growth, collaboration, and sustainability, addressing the unique needs of our clients to deliver impactful solutions. Based on our commitment to...
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Customer Success Executive
2 days ago
Chennai, Tamil Nadu, India SANeForce Full time ₹ 8,00,000 - ₹ 12,00,000 per yearCompany DescriptionSANeForce, founded about 20 years ago, specializes in salesforce automation software solutions for the pharmaceutical and healthcare industry. Our innovative Pharma CRM Solutions foster growth, collaboration, and sustainability, addressing the unique needs of our clients to deliver impactful solutions. Based on our commitment to...
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Customer Success Executive
3 days ago
Chennai, India Yo Hr Consultancy Full time**Customer Success Executive - Onsite** **Experience: 1 - 4 Years** **Your Qualifications**: - Recommended 1 to 4 years experience in Customer Success/Service roles or Cloud Renewal Sales and demonstrated ability to build successful customer relationships. - Strong communication and presentation skills - Ability to manage complex account situations and...
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Customer Success Executive
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Chennai, India HappyJobs Full time**Job Information**: Job Function **Customer Service** *** Work Experience **3-5 years** *** Industry **Logistics** *** City **Chennai** *** Province **Tamil Nadu** *** Country **India** *** Postal Code **600125** *** - We are recruiting - **Customer Success Executive** **(Female**) for a thermal solutions company. Job Location -...
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Customer Success Executive
1 week ago
Chennai, Tamil Nadu, India SANeForce Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionSANeForce has been providing salesforce automation software solutions to the pharmaceutical and healthcare industry for nearly 20 years. Our innovative Pharma CRM Solutions foster growth, collaboration, and sustainability. We understand our clients' needs, delivering comprehensive solutions with real business impact. SANeForce operates in...
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Customer Success Executive
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Customer Success Executive
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Customer Success Executive
1 week ago
Chennai, Tamil Nadu, India SANeForce Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Title: Customer Success ExecutiveLocation: Chennai (Work from Office)Experience: 6 months - 1 yearLanguages Required: English & Hindi (Fluency in both is mandatory)Industry: SaaSAbout SANeForceSANeForceis a technology company based in Chennai that provides software products and services such as Sales Force Automation, Distribution Management System...
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Customer Success Executive
3 weeks ago
India Credencys Solutions Full timeWe are seeking a result driven, creative, out of the box thinking professional having experience across areas of Sales. The successful candidate will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. Job Title Customer Success Executive | 2+ years Exp Job Area Outbound Sales | Lead Generation Location...
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Customer Success Executive
1 week ago
India Credencys Solutions Full time ₹ 8,00,000 - ₹ 12,00,000 per yearWe are seeking a result driven, creative, out of the box thinking professional having experience across areas of Sales. The successful candidate will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives.Job TitleCustomer Success Executive | 2+ years ExpJob AreaOutbound Sales | Lead GenerationLocationIndiaJob...
