Junior Account Manager

20 hours ago


Kozhikode Calicut Kozhikode India Software Associates Information Technologies Full time

Job Description Job Description A Junior Account Manager supports senior account managers in handling client relationships, coordinating internal teams, and ensuring successful delivery of products or services. This role requires strong communication skills, attention to detail, and the ability to use various technical tools to support account performance and reporting. Key Responsibilities: Assist in managing day-to-day client communication and relationship building Support in preparing proposals, presentations, and client-specific reports Coordinate with internal teams (sales, marketing, operations, finance, tech) to ensure accurate and timely project delivery Track project progress using CRM and project management tools Respond to client inquiries, troubleshoot basic issues, and escalate when required Maintain updated client records, agreements, and workflow documentation Prepare data summaries and basic analytics on account performance Participate in client meetings and document action items Identify potential upsell opportunities and share with senior management Required Skills & Qualifications: Bachelor's degree in business, marketing, communication, or any related field Strong verbal and written communication skills in english Excellent organizational and multitasking abilities Problem-solving attitude with strong attention to detail Ability to work collaboratively with cross-functional teams Experience in overseas market is a plus.


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