Lead Operations And Logistics

7 days ago


Bangalore Karnataka, India Acme Services Full time

1 Operations Management Manage day-to-day operations for B2B Retail Wholesale D2C Shopify Website and Marketplace fulfilment via multiple channels Amazon Myntra Flipkart AJIO etc Ensure smooth order processing picking packing and dispatch across all platforms Oversee warehouse operations 3PL or in-house ensuring adherence to SLA quality and compliance standards Implement SOPs and drive operational excellence through process improvement and automation 2 Logistics Management Manage inbound and outbound logistics for pan-India operations Coordinate with logistics partners courier aggregators 3PLs transporters for timely deliveries and cost optimization Monitor performance metrics TAT delivery accuracy cost per shipment etc and drive continuous improvement Handle reverse logistics and returns management to minimize losses and improve recovery 3 Marketplace Operations Collaborate with marketplace teams for order flow inventory sync and operational SLAs Ensure high catalog availability on-time dispatch and low cancellation return rates Track marketplace metrics and resolve operational issues proactively 4 Inventory Planning Oversee inventory accuracy stock reconciliations and cycle counts across channels Partner with Planning Merchandising teams for replenishment and stock allocation Manage system integrations ERP WMS marketplaces etc for real-time visibility 5 Returns Reverse Logistics Design and manage efficient return processes across all channels Ensure inspection grading and restocking or liquidation of returned goods Analyze return reasons



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