Sr. Product Manager

Love music? Want to build customer-facing products that touch the lives of millions of people? Come join Amazon Music where we are reinventing how people discover and experience music and culture within a community of passionate fans.

We are looking for an experienced Sr. Product Manager to lead the Cross App Experiences team in Amazon Music globally. Cross App Experiences includes the Find page where customers go to discover new content based on genres, mood and cultural trends, Notification Center where they stay current on what's happening in their community of fellow music fans and new releases from their favorite artists, and features that span across the Amazon Music CX including the offline experience, motion and dynamism. In this role you will own the product vision and roadmap for each area globally. You will create, define, test and iterate on new features and functionality that drive KPIs through a robust slate of ongoing experiments, partnering closely with design and engineering. You will lean into customer research and engagement data to prioritize and iterate on features, partnering closely with business intelligence to identify new ways to analyze and view data. You will partner closely with Personalization teams to show customers the most relevant content and work cross functionally with marketing, labels and artists teams to ensure content is culturally relevant and fresh.

A successful candidate will be highly analytical, able to communicate and lead effectively across a broad group of stakeholders including senior leaders and have a growth mindset that is open to experimentation and learning. The role requires a strong sense of ownership to deliver results, earns trust to influence across teams, and bias for action to design, build, test and iterate at a fast pace. The ideal will have experience running A/B experimentation at scale and communicate learnings across the organization.

Key job responsibilities

• Create a vision and determine KPI's for Cross App Experiences on Amazon Music grounded in customer research, customer usage data and industry trends

• Create and drive the Cross App Experiences product roadmap including feature definition, UX, tradeoffs and simplifiers

• Run lots of experiments— design, testing, weblabs and analysis

• Analyze customer research and data, work with BI to create dashboards

• Global stakeholder management

• Create mechanisms to drive product alignment and decision making across marketing, labels and industry teams

• Communicate with senior level executives

About the team
Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
- 2+ years of end to end product delivery experience
- 2+ years of product or program management, product marketing, business development or technology experience- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
- Experience in building and driving adoption of new tools

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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