Servicenow - Senior Developer/ Administrator (Immediate Start)

About Leading-Biotechnology-Company ANSR a market leader in enabling organizations to build manage and scale global teams is partnering with a renowned biotechnology company who is redefining the future of human health by providing solutions to some of the most complex problems in the healthcare industry They are committed to making precision medicine accessible and carries out their business operations in an environmentally sustainable way Now is your opportunity to join their innovative team in Bengaluru India For over 20 years now companies cutting across size industry and markets have relied on ANSR s expertise to successfully build global business and technology teams We can help you land a rewarding career in this dynamic industry If you are eager to contribute to a company with strong values a supportive environment and where you get opportunities to work on challenging projects that uses cutting-edge technology to improve millions of lives this is your chance to join a truly remarkable team Apply today About Illumina Illumina is a leading developer manufacturer and marketer of life science tools and integrated systems dedicated to making genomics useful for all Illuminas integrated Indian global hub in Bengaluru Illumina India Biotechnology Private Limited is focused on technology activities that will help usher in the next wave of innovation in healthcare and medical research If youre eager to work on challenging projects that uses cutting-edge technology to transform the future of healthcare this is your chance to join a truly remarkable team Illumina is seeking a highly motivated and team oriented ServiceNow Senior Developer Administrator specializing in ITOM ITSM and ITAM In this role you will be a key member of an Agile Scrum development team You will need strong analytical and problem-solving skills to support the organizations Configuration and Asset Management processes Scope of Responsibilities Applies core knowledge and understanding of area of specialization to provide solutions in creative and effective ways Assesses unusual circumstances and uses sophisticated analytical and problem-solving techniques to identify cause and suggest variations in approach Works on assignments of diverse scope where information is limited and problem solving requires adaptation of existing techniques Enhances internal and external working relationships and networks with senior partners within area of expertise Adapts style to differing audiences and often advises others on difficult matters that require persuasion Work is done independently and is reviewed at critical points Uses evaluation judgment and interpretation to select best course of action Responsibilities Proactively develop and maintain technical knowledge in a specialized area remaining up-to-date on current trends and best practices Develop ServiceNow components such as workflows audits business rules and catalog items to support business needs Build configure and maintain the CMDB via various enhancements and projects to meet business needs Own the configuration of Discovery schedules probes sensors patterns and identification rules to accurately populate CIs and their relationships Work closely with Compute Server Cloud and Network teams to ensure proper access permissions and network configuration is setup to ensure successful Discovery Actively troubleshoot Discovery Errors due to credentials classifications patterns network access firewall settings etc Monitor and fine tune Discovery and plugins to achieve optimum performance levels Perform assessments with Configuration and IT Services teams and work closely with vendor teams to ensure best practices and new capabilities are understood and deployed Requirements At least 6 years in IT development experience with at least 4 years as a ServiceNow developer with extensive experience with ServiceNow Discovery Deep understanding of ServiceNow mid-server architecture and the role it plays in Discovery optimization Strong knowledge of IT Infrastructure including Servers Network equipment Storage devices PCs etc Experience in ServiceNow scripting including JavaScript Angular JS Bootstrap and Jelly Script Expertise in Web technologies such as Web Services XML HTML CSS HTTP etc Preferred Experience using enterprise tools such as Visio or Lucid Chart Teams Confluence and Jira Experience with ServiceNows Common Services Data Model CSDM preferred Experience working in a regulated environment within a global company preferred Exceptional knowledge of ITIL processes or ServiceNow Admin CMDB Certifications preferred Education Bachelor of Science in Computer Science Business or related field preferred or equivalent work experience Experience Education Typically requires a minimum of 5 years of related experience with a Bachelors degree or 3 years and a Masters degree or a PhD without experience or equivalent work experience