▷ [15h Left] Experience Design Vice President - Bengaluru

Job Category User Experience Design Shape the future of user experience with strategic design initiatives that blend business needs and user insights As an Experience Design Vice President in Design and Customer Experience team you will play a pivotal role in shaping the user experience across our products and services Leveraging your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs As a subject matter expert collaborate with cross-functional teams guide and mentor junior designers and foster a culture of inclusivity and accessibility Your expertise in experience strategy and inclusive design will ensure that our offerings are not only visually appealing but also accessible and user-friendly enhancing the overall customer experience Job responsibilities Develop and execute design research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas Diagram service flows and product features design wireframes and prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain Role-model the adoption of inclusive design practices and accessibility guidelines mentor junior designers and foster a culture of diversity and inclusion Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions Analyze market trends gather feedback from user research and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels Required qualifications capabilities and skills 5 years of experience or equivalent expertise in user experience design or similar roles Demonstrated ability to create visual representations of user journeys such as storyboarding wireframes and prototypes Demonstrated experience in inclusive design and accessibility guidelines with the ability to incorporate diverse perspectives and abilities into design solutions Proven ability to develop experiences that meet or exceed the initial proposal of a product or experience including the development of transformational innovation strategies and the creation of north star representations to drive customer-centric decision-making Advanced technical literacy including an advanced understanding of client-side technologies APIs microservices and the components of the technology stack as well as their impact on user experience Preferred qualifications capabilities and skills Design leadership or managerial experience Examples of recent work required About Us JPMorganChase one of the oldest financial institutions offers innovative financial solutions to millions of consumers small businesses and many of the world s most prominent corporate institutional and government clients under the J P Morgan and Chase brands Our history spans over 200 years and today we are a leader in investment banking consumer and small business banking commercial banking financial transaction processing and asset management We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success We are an equal opportunity employer and place a high value on diversity and inclusion at our company We do not discriminate on the basis of any protected attribute including race religion color national origin gender sexual orientation gender identity gender expression age marital or veteran status pregnancy or disability or any other basis protected under applicable law We also make reasonable accommodations for applicants and employees religious practices and beliefs as well as mental health or physical disability needs Visit our for more information about requesting an accommodation About the Team Our Consumer Community Banking division serves our Chase customers through a range of financial services including personal banking credit cards mortgages auto financing investment advice small business loans and payment processing We re proud to lead the U S in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction