High Salary) Sr. Executive CRM

4 weeks ago

Navi Mumbai, Maharashtra, India Dc Consultants Full time
Job Description

We are seeking a Sr. Executive CRM to handle all aspects of post-sales customer relationship management. You will be responsible for payment collection follow-ups, customer communication, and recovery and collection efforts. This role requires excellent communication skills, a strong command of the English language, and the ability to handle one-on-one client interactions, including agreement drafting and possession handling.

Roles & Responsibilities:

- Post-Sales CRM: Handle all post-sales CRM activities, including regular customer follow-ups and addressing their doubts and clarifications.
- Financial Management: Manage payment collection, follow-ups, and handle recovery and collection processes.
- Documentation & Reporting: Assist with agreement drafting and manage collection and registration reporting.
- Possession Handling: Oversee the process of handing over property possession to customers.

Skills Required:

- Strong communication skills and a good command of the English language.
- Expertise in handling post-sales collection, recovery, and credit collection.
- Proven ability to handle one-to-one client interaction and provide smart, clear answers.
- Experience in real estate, including tasks like agreement drafting and possession handling.
- Strong organizational skills and attention to detail.

QUALIFICATION:

- Bachelor's degree in a relevant field such as Business Administration, Real Estate, or Finance, or equivalent experience.

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