MD102(Endpoint Administrator), AZ900(Microsoft Azure Fundamentals)

19 hours ago

Rajahmundry, India Teamware Solutions Full time

About the Company Greetings from Teamware Solutions a division of Quantum Leap Consulting Pvt. Ltd About the Role We are hiring a MD102(Endpoint Administrator), AZ900(Microsoft Azure Fundamentals) - Location: Bangalore - Work Model: Hybrid - Experience: 5-7 years - Notice Period: Immediate - 15 days Key Responsibilities: - Provide remote and on-site end-user support for incidents and service requests, ensuring SLA adherence during night shift - Configure, install, and troubleshoot PCs, laptops, and peripherals (Windows/macOS) - Configure, enroll, and support mobile devices (iOS/Android) via MDM platforms (e.g., Intune) - Perform user provisioning, and device onboarding; manage profiles, policies, and compliance settings - Troubleshoot software installations, patches, drivers, printers, VPN/MFA issues, and connectivity problems - Support collaboration tools and productivity suites (Microsoft 365/Office, Teams, Outlook, OneDrive,Sharepoint ) Required Qualifications and Skills: - 3-7 years of end-user/desktop support experience in medium to large enterprise environments - Strong expertise in PC configuration, hardware diagnostics, and operating system support (Windows 10/11, macOS) - Hands-on experience with mobile device configuration, installation, and MDM (Intune or similar) - Proficiency with Microsoft 365 administration basics and typical end-user applications - Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi) and VPN/MFA troubleshooting - Experience with identity and directory services (AD/Azure AD) and basic group policy management - Familiarity in outlook troubleshooting , One drive migration , OS troubleshooting - Familiarity with endpoint security tools and best practices (AV/EDR, encryption, patching) - Strong customer service orientation, communication skills, and ability to work independently on night shift - Proven track record of meeting SLAs, documenting resolutions, and performing thorough shift handovers. Certification Requirement (Good to have): - MD102(Endpoint Administrator), AZ900(Microsoft Azure Fundamentals), AZ104(Microsoft Azure Administrator) Additional Information - Mandatory Skills - MD102(Endpoint Administrator), AZ900(Microsoft Azure Fundamentals) - Nice to have skills - under JD - Interview Mode - Virtual Interview - Work Model - Hybrid Model Please let me know if you are interested in this position and send me your resume to netra.s@twsol.com

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