Processor / Senior Processor (Documentation)

1 week ago

Salem, India Veetechnologies Full time

Job Description Roles and Responsibilities: - Replying to Emails/ Skype messages received from client file managers within a time frame of 15 min. - As a part of the EXPORT DOCS TEAM, running a daily cutoff report from client logistic system and sending emails to shipper of record and file manager to push for docs to submit. - Making sure that all docs which were forwarded by clients in USA contains the message for EXPORT DOCS for processing the file. - Supplying all PRE-ALERTS to overseas agents for further processing and on carriage. - As a part of the EXPORT DOCS team, checking the internal notes given in booking. - Entering all the documents which are received in between 8:30Am to 4:30 Pm (EST) on the same day whereas processing docs received after 4:30 pm next working day on priority basis. - Submitting AES on and SI to carrier in timely manner - Verifying that all proof received from carrier is correct per DUMMY or correction prior to ETD to avoid correction fees. - Submitting SI to carrier prior to doc cut even if there is no container number as DUMMY then correcting it with SI re submit to carrier. - Receiving final approval from customer if BL ok or not and if corrections needed later, charging a fee. - Managing daily email replies and comments either to customer directly or client file managers

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