People Officer Or Hr Manager

JOB DESCRIPTION Company Name MV Hospital HR Generalist Chennai JOB TITLE People Officer PO AREA SPECIALITY People Culture Human Resources TERM Full-time Permanent RESPONSIBLE TO Chief Executive Officer CEO ACCOUNTABLE TO Chief Executive Officer CEO 2 Role Summary The People Officer CPO will provide both strategic and operational leadership of the HR function ensuring MV Hospital has a high-performing values-driven workforce The CPO will oversee recruitment compliance and staff file documentation management while also leading on culture building performance management and staff engagement The role balances day-to-day HR oversight with long-term people strategy working closely with the CEO HODs and leadership team to design systems that promote fairness inclusion and organizational growth Payroll remains outside the scope of this role 3 Key Relationships Chief Executive Officer CEO Heads of Departments HODs Director of Operations for conflict escalations Internal Complaints Committee ICC Executive HR Recruitment Coordination Executive HR Documentation Compliance Accounts Payroll Department for settlement coordination only 4 Duties and Responsibilities Strategic Leadership Develop and implement HR strategy aligned with hospital goals Partner with CEO on workforce planning succession and leadership development Drive organizational culture staff engagement and inclusion initiatives Formulate HR policies and ensure consistent communication across departments Recruitment Workforce Planning Oversee the full recruitment lifecycle from sourcing to onboarding Actively participate in shortlisting interview design and evaluation processes Ensure competency-based recruitment using rubrics and STAR methodology Build external partnerships for talent pipelines e g colleges institutes Compliance Documentation Ensure compliance with statutory requirements and institutional policies excluding payroll Oversee secure custody and management of all staff files and records digital physical Maintain audit-ready documentation to support NABH and accreditation processes Performance Management Development Manage and enhance the appraisal system created by the CEO Ensure appraisal timelines are respected by HODs and reviews are fair Introduce learning and development initiatives tailored to hospital needs Facilitate coaching mentoring and succession planning structures Staff Engagement Culture Lead employee engagement recognition and well-being initiatives Promote teamwork trust and collaboration across departments Provide coaching to HODs on people management practices Conflict Dispute Handling Define conflict resolution frameworks in collaboration with Director of Operations and CEO Ensure HR s role remains limited to documentation record-keeping and procedural support Liaise with ICC to ensure compliance with POSH Act 5 Scope Authority Direct authority over HR operations recruitment compliance documentation exit management Strategic authority over performance development and engagement initiatives Advisory role in conflict management final decisions rest with Director of Operations CEO Payroll is explicitly excluded from scope managed by separate Payroll Department PERSON SPECIFICATION Criteria Essential Desirable Assessment Qualifications Bachelor s degree in HR Business Management or equivalent experience Master s degree or HR certification e g SHRM CHRP A I Experience 8 10 years in HR People functions covering both operational and strategic HR Strong recruitment and compliance experience Proven success in performance management and staff engagement Experience in healthcare service-driven organizations A I Skills Knowledge Strong knowledge of labor law statutory compliance Excellent communication influence skills Skilled in conflict resolution and coaching Strong organizational and planning ability Proven ability to manage HR records and audits Experience with digital HR systems HRIMS LMS A I T Attributes Ethical discreet and culturally sensitive Collaborative yet decisive Growth mindset Resilient under pressure Previous leadership of HR teams in multi-site organizations I Key A Application I Interview T Test Exercise