Head - Digital Workplace Practice & Presales

2 days ago

Bengaluru India Infosys Full time

Job Description Bachelor's degree in information technology, Business Administration, or a related field (Master's degree preferred). - Proven experience in leading and managing digital workplace initiatives. - Strong knowledge of digital tools, collaboration platforms, and emerging workplace trends. - Excellent project management skills with the ability to oversee multiple projects simultaneously. - Outstanding communication and interpersonal skills to effectively collaborate with diverse teams. - Analytical mindset with the capability to assess and leverage data for continuous improvement of digital workplace solutions. - Ability to drive change and foster a culture of innovation within the organization. Formulate and execute a holistic digital workplace strategy that aligns with the company's goals. - Lead a team of specialists in designing, deploying, and managing digital workplace solutions. - Oversee RFP/RFI processes and presales activities. - Collaborate with cross-functional teams to identify and address digital workplace needs and opportunities. - Promote the adoption of digital workplace solutions to enhance productivity, communication, and collaboration. - Stay abreast of industry trends and emerging technologies to continually improve the digital workplace environment. This role involves extensive experience in solution, RFP response, building proposals and presenting to clients. - Proficient in end-to-end solutioning of Digital workplace solution covering all the technologies that touches the end users. - Experience in Industry and trend analysis and aligning to future workplace strategy - Primary focus on Modern Management, Microsoft Intune, SCCM, Mobile Device Management, DaaS, Field Services, DEX, Print Management Solutions, Remote support services & M365 services (Sharepoint, Email, Onedrive etc.,) - Expertise on DaaS solution covering procurement to device disposal strategies - Experience working with multiple Hardware OEMs - Expertise in migration of legacy device management solution to modern management (Intune) - Expertise in solutioning VDI technologies on prem and cloud based (Azure AVD, Cloud PC etc.,) - Expertise in analysis and solution of Onsite support services/field Services operations and various levers employed in reducing the field services efforts - Expertise in DeX and overall value propositions leveraging multiple tools used in the industry (Nexthink, Systrack, Aternity etc.,) - Strong hands-on experience in responding to RFPs and building a proposal that is PPT based or word document based - Expertise in estimating efforts for various digital workplace solutions end to end - Expertise in building operating models for delivery - Expertise defining the team and roles required to execute a scope of work from small proposal to large proposals - Develop tailored solutions that meet specific client requirements - Competent in Presenting the solution to potential global clients - Excellent written and communication skills

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