System Specialist

Job ID 201913 Required Travel Minimal Managerial - No Location India- Pune Amdocs Site Who are we Amdocs helps those who build the future to make it amazing With our market-leading portfolio of software products and services we unlock our customers innovative potential empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers Our employees around the globe are here to accelerate service providers migration to the cloud enable them to differentiate in the 5G era and digitalize and automate their operations Listed on the NASDAQ Global Select Market Amdocs had revenue of 5 00 billion in fiscal 2024 For more information visit In one sentence Design solutions provide consultancy to business and manage the operations of computer systems related to UNIX and Windows operating systems servers virtualization and cloud technologies What will your job look like You will build and manage web virtual and client server environments for an enterprise environment You will maintain the operations of all virtual web and client and server systems to ensure availability You will handle escalations related to any IT service issues of systems and servers and partner with the other infrastructure teams to troubleshoot and resolve related issues You will leverage optimization techniques to maximize the efficiency of all computer systems You will implement and maintain a systems business impact assessment to prioritize system recovery in the event of failures You will train the technical support team on solving common system-related problems You will build and ensure implementation of software standards for operating systems servers and virtualized infrastructures You will work with third-party vendors and consultant on developing system-specific skills You will evaluate new technologies to meet business needs or to solve business problems You will manage and lead Root Cause Analysis Lesson Learned and prevention processes to provide a high standard of deliverables that meet SLA Service Level Adherence and ensure CSAT Customer Satisfaction You will devise and ensure implementation of system policies You will perform server performance and capacity management in order to maintain the sizing requirements for customers All you need is Any of the platform certifications - RHEL HP CSA SCSA MCP MCSE MCITP MCSA Any of virtual certifications - VCP Citrix B A B Sc In Computer Science Electronics IT 7-8 years of domain experience Experience in the use of management reporting and automation tools UNIX Administration Sound knowledge of administering at least one Unix platform LINUX AIX Solaris HP-UX - at least 6 years of experience Knowledge of VMware virtualization technologies - at least 4 years of experience Knowledge of hardware administration Physical servers Enclosures - at least 5 years of experience Basic knowledge of storage and networking - at least 4 years of experience Windows Administration Sound Knowledge of administering Windows Server Operating systems - At least 6 years of experience Knowledge of at least one of the Virtualization technologies VMware Citrix - at least 4 years of experience Knowledge of such Windows Infrastructure services as Active Domain LYNC DNS DHCP - at least 6 years of experience Why you will love this job You will be working within an extremely diverse and multi-cultural environment and a fast growing and dynamic organization You will be provided with a rare learning opportunity within an experienced team working on high end technology and solutions You will be working on market leading software for the telecommunications industry