Senior Engagement Manager, South Asia

Job Description Join Grok Global Services as Senior Engagement Manager, South Asia Lead. Support. Strengthen people, partnerships, and performance across South Asia. About Grok Grok Global Services is a leading professional services firm dedicated to the international education sector. Headquartered in the U.S. with offices across 8 regions, empowers over 80 top-ranked institutions, including members of the Russell Group, Australia's Go8, and the U.S. Top 150, through in-market representation, recruitment, partnership development, and digital solutions. With a team of 270+ experts, we extend our clients global reach and strengthen their impact in key international markets. Our growth is fast-paced, our work is meaningful, and our culture is collaborative and mission-driven. The Opportunity - Senior Engagement Manager, South Asia As Grok's South Asia team continues to expand, we're seeking a dedicated, people-focused professional to drive engagement management, staff supervision, talent acquisition, and ecosystem development across South Asia. In this role, you will help shape team culture, elevate the staff and client experience, and strengthen Grok's operational and organisational capability in one of our fastest-growing regions. You will play a key part in supporting our people, deepening regional partnerships, and ensuring we attract, develop, and retain exceptional talent. This is a rare opportunity to combine operational leadership with sector influence and make a lasting impact What You'll Do Lead and Support Our People - Provide professional and pastoral supervision to South Asiabased staff. - Foster a positive, consistent, high-performance culture across office and remote environments. - Strengthen regional processes and support the annual performance appraisal cycle. Strengthen Client & Stakeholder Engagement - Support onboarding for new clients and new client relationships. - Drive engagement initiatives and collaborate with internal teams to enhance systems and service delivery. Drive Talent Acquisition Excellence - Assist with key stages of recruitment, including screening, shortlisting and interviewing. - Coordinate onboarding and induction to ensure a seamless start for new hires. Grow Grok's South Asia Ecosystem - Support regional leaders in building relationships with key agencies, institutions, and market bodies. - Promote a strong office culture through training, development, and local staff initiatives. - Maintain visibility of staff morale, engagement, and organisational health. Who You Are If you bring curiosity, humility, confidence, and cultural fluency, we want to hear from you Ideal candidates will have: - A bachelor's degree - Experience supervising or supporting staff - Excellent interpersonal and communication ability - A proactive, caring, and solutions-oriented approach - Experience with client engagement or stakeholder management - Familiarity with education, international markets, or professional services (desirable) - A passion for supporting people and building positive team culture Why Join Grok At Grok, we combine professionalism with warmth. We care deeply about what we do and how we do it. You'll join a team that celebrates wins, supports each other, and thrives on building meaningful partnerships across borders. We Offer: - A dynamic and inclusive global work environment. - Opportunities for professional development and growth. - Strategy & Detox Weeks to pause meetings, reflect, plan, and recharge. - The chance to help shape the international education landscape in South Asia Ready to lead Grok's mission in South Asia Apply now and be part of something global and meaningful If you meet these requirements and have the drive to take on this exciting position, please click the Apply button where you will be directed to our hiring portal to submit your resume and complete a few questions, in lieu of a cover letter. For more information about Grok, please visit our website: grokglobal.com.