Software Support Engineer Iii, Amazon Music
1 day ago
DESCRIPTIONAmazon Music Imagine being a part of an agile team where your ideas have the potential to reach millions Picture working on consumer-facing products where every single team member is a critical voice in the decision-making process Envision being able to leverage the resources of a Fortune-500 company within the atmosphere of a start-up Welcome to Amazon Music where ideas are born and come to life Everyone on our team has a meaningful impact on product features new directions in music streaming and customer engagement We are looking for new team members across a variety of job functions including software engineering development marketing design ops and more Come join us as we continue to make history by launching exciting new projects Our team is focused on building a personalized curated and seamless music experience We want to help our customers discover up-and-coming artists while also having access to their favorite established musicians We build systems that are distributed on a large scale spanning our music apps web player and voice-forward audio engagement on mobile and Amazon Echo devices powered by Alexa to support our customer base Amazon Music offerings are available in countries around the world and our applications support our mission of delivering music to customers in new and exciting ways that enhance their day-to-day lives Come innovate with the Amazon Music team Key job responsibilities Key job responsibilities Play a lead role in onboarding the technical and operational tasks from Engineering team to Support team Provide Infrastructure support of incoming system issues including extensive troubleshooting tasks with responsibilities covering multiple products features and services Work on operations and maintenance driven coding projects primarily in Java Perl or shell scripts and AWS technologies Software deployment support in staging and production environments Develop tools to aid operations and maintenance System and Support status reporting Ownership of two or more Digital products or components Customer notification and workflow coordination and follow-up to maintain service level agreements BASIC QUALIFICATIONS- 2 years of software development or 2 years of technical support experience - Experience troubleshooting and debugging technical systems - Experience in Unix - Experience scripting in modern program languagesPREFERRED QUALIFICATIONS- Knowledge of web services distributed systems and web application development - Experience troubleshooting maintaining hardware software RAID - Experience with REST web services XML JSONOur inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information If the country region you re applying in isn t listed please contact your Recruiting Partner
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Software Dev Manager III, Amazon Business
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Hyderabad, India Amazon Full timeAre you excited to use Generative AI to improve how we develop and support business problems and software solutions? Are you passionate about driving innovation and discovering new ways to optimize systems? Do you thrive on solving technical and operational challenges? Join us at Amazon Business! We are seeking a talented Software Development Manager III to...
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Support Engineer, Amazon
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Hyderabad, Telangana, India Amazon Full timeDESCRIPTIONSelling Partner Identity Verification SPIV team ensures that Amazon is a safe and trustworthy place to shop and an amazing place to build a successful business selling products We support this mission through providing a secure and accurate Identity verification platform Identity verification is becoming a critical component to protect our...
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Software Development Engineer, Amazon
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Hyderabad, India Amazon Full timeDo you want to revolutionize how millions of Amazonians worldwide receive HR support? Are you passionate about building intelligent, AI-powered solutions that transform employee experiences? Do you want to work on a platform that combines AWS services with generative AI to deliver personalized, efficient HR support at Amazon scale? If so, we invite you to...
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Hyderabad, Telangana, India Amazon Full timeDESCRIPTIONAre you interested in taking a front-seat in the innovative technology that powers Amazon s award-winning Customer Service If so come join us We are part of the Amazon Capacity Planning organization that enables end-to-end customer service workforce planning Our North Star vision is to define and deliver timely human-assisted support to Amazon...
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Hyderabad, Telangana, India Amazon Full timeAt Amazon, Delivery Choices (DC), under Amazon's Delivery Experience (DEX) organization, is chartered to offer our Retail customers with alternatives to 'fast' delivery options by addressing their needs for control, choice, sustainability, and the convenience of receiving items together.You will join a highly technical and entrepreneurial culture defining...
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Hyderabad, Telangana, India Amazon Full timeAt Amazon, Delivery Choices (DC), under Amazon's Delivery Experience (DEX) organization, is chartered to offer our Retail customers with alternatives to 'fast' delivery options by addressing their needs for control, choice, sustainability, and the convenience of receiving items together.You will join a highly technical and entrepreneurial culture defining...
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Hyderabad, Telangana, India Amazon Full time ₹ 1,40,000 - ₹ 28,00,000 per yearAt Amazon, Delivery Choices (DC), under Amazon's Delivery Experience (DEX) organization, is chartered to offer our Retail customers with alternatives to 'fast' delivery options by addressing their needs for control, choice, sustainability, and the convenience of receiving items together. You will join a highly technical and entrepreneurial culture defining...
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Hyderabad, India Amazon Full timeAt Amazon, Delivery Choices (DC), under Amazon's Delivery Experience (DEX) organization, is chartered to offer our Retail customers with alternatives to 'fast' delivery options by addressing their needs for control, choice, sustainability, and the convenience of receiving items together. You will join a highly technical and entrepreneurial culture defining...
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Support Engineer III, REALM, REALM
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Hyderabad, Telangana, India Amazon Full time US$ 80,000 - US$ 1,20,000 per yearThe REALM Team in Hyderabad is looking for a Software Support Engineer/DevOps who will act as first level support for all incoming production software application issues dealing with near 100+ different services in Amazon Transportation Technology. DevOps Engineer will be specializing in application support of WW Amazon transportation systems.Your solutions...
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Support Engineer III, Ordering
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Hyderabad, India Amazon Full timeJob summary Are you passionate about enabling millions of customers around to world buy anything, anywhere, anytime? Dealing with large scale distributed systems, orchestrating the entire retail ordering workflow? How about working with customers and peers from the entire range of Amazon's business on cool new features? Whether you're passionate about enable...
