Retail Trainer
4 weeks ago
About cult.sport : Sport is a preserver of health and curefit aims to make health easy. Therefore, the largest fitness brand in India now aims to build the largest sports destination in the country with cult.sport India is a country with a Billion+ sports fans, but only a few take the field.
cult.sport aims to enable sports for India by building India’s largest omni- channel sporting products destination for its growing community of sports fans. Our current portfolio of products includes sportswear, smartwatches, sporting supplements, training equipment, cycles, etc.
We are looking for a Retail Trainer to handle the training needs of our offline retail team using various methodologies, techniques and interactive activities.
Responsibilities
Design and execute orientation programs for retail teams
Conduct onboarding training sessions for new hires
Assign mentors and coaches to new sales team members
Observe the customer journey and identify training needs for each touch point
Organize role-playing activities to simulate difficult client cases
Train retail team on product, service soft skills & KPIs in-store & in class room settings
Apply various sales training techniques (e.g. gamification, case studies and group activities)
Maintain updated records of training curriculum and material
Design training calendar in discussion with the retail ops team
Desired candidate profile
2-4 yrs work experience as a Retail Trainer, Product Trainer, Sales Trainer or similar role
Experience in retail industry preferably in sportswear
Open to travel and visit the retail stores, as needed
Ability to manage the full training cycle, including conducting in-person activities and using e-learning platforms
Excellent communication and presentation skills
Ability to motivate employees to achieve sales targets
BSc degree in Education, Human Resources or relevant field
Additional certification in training will be a plus
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