Apply Now: Front Desk Receptionist

1 day ago


Mathura UP IN Audra Hotels and Resorts Pvt Ltd Full time

We have a prestigious three star hotel renowned for its exceptional service and commitment to guest satisfaction Nestled in the heart of Mathura we offer luxurious accommodations and a warm welcoming atmosphere that makes every guest feel at home Job Overview We are seeking a dynamic and customer-focused individual to join our team as a Front Desk Executive As the first point of contact for our guests the Front Desk Executive plays a crucial role in ensuring a positive guest experience from check-in to check-out Responsibilities Greet and welcome guests in a friendly and professional manner upon their arrival Manage the check-in and check-out process efficiently ensuring accuracy in guest information and billing Handle guest inquiries requests and complaints promptly and courteously Provide information about hotel facilities services and local attractions to guests Assist guests with reservations both over the phone and in person Maintain a neat and organized front desk area including keeping supplies stocked and equipment functioning properly Collaborate with other hotel departments to ensure seamless guest service delivery Uphold hotel policies and procedures to ensure the safety and security of guests and their belongings Handle cash and credit card transactions accurately and securely Requirements Previous experience in a customer service or hospitality role preferred Excellent communication and interpersonal skills Strong organizational skills and attention to detail Ability to multitask and work efficiently in a fast-paced environment Proficiency in using computer software including reservation and point-of-sale systems Flexibility to work various shifts including weekends and holidays A positive attitude and a passion for delivering exceptional guest experiences Benefits Competitive salary commensurate with experience Opportunities for career advancement and professional development Employee discounts on hotel stays and dining How to Apply If you are enthusiastic about providing top-notch customer service and thrive in a hospitality environment we would love to hear from you Job Type Full-time Pay 12 000 00 - 16 000 00 per month Benefits Food provided Schedule Day shift Morning shift Night shift Rotational shift Weekend availability Experience total work 2 years Preferred Work Location In person



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