Receptionist (Apply Now)

4 weeks ago

Digha WB IN Aryanaa Group Full time

Job Title Receptionist Location Aryans Sea Sight Resort Mandarmani Department Front Office Guest Relations Reports To Resort Manager Job Summary Aryans Sea Sight Mandarmani is looking for a smart polite and customer-friendly Receptionist to manage front desk operations and ensure every guest enjoys a warm and pleasant experience The ideal candidate will be the first point of contact for guests handle check-ins check-outs efficiently and assist with bookings and guest inquiries Key Responsibilities Greet and welcome guests warmly upon arrival Handle guest check-in and check-out procedures smoothly Manage room bookings reservations and cancellations through phone or online portals Maintain guest records and update the reservation system accurately Respond promptly to guest queries calls and emails with professionalism Coordinate with housekeeping kitchen and other departments for guest needs Handle payments invoices and maintain a proper cash register Ensure the front desk area is clean organized and presentable Assist in promoting resort facilities like the restaurant pool and private beach Handle guest complaints politely and escalate to the manager if required Qualifications Skills Bachelor s degree Diploma in Hotel Management or related field preferred Prior experience as a Receptionist or Front Office Executive in a hotel or resort Good communication skills in English Hindi and Bengali Pleasant personality good grooming and professional attitude Basic computer knowledge MS Office Excel and hotel booking software Ability to multitask and handle pressure during peak times Customer-oriented mindset with problem-solving ability Job Type Full-time Pay 12 000 00 - 15 000 00 per month Language English Preferred Work Location In person

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