Tech Support Specialist
2 days ago
Job Description About Pickcel Pickcel is a leading digital signage software company helping businesses create impactful visual communication across screens of all sizes. Our cloud-based platform powers dynamic content delivery for retail, corporate offices, education, hospitality, transportation, and more. Trusted by global brands, Pickcel enables organizations to design, schedule, and manage content seamlessly, driving engagement and improving customer experiences. With a growing international presence and a commitment to innovation, we're shaping the future of digital signageone screen at a time. About the Role We are looking for aTech Support Specialistto provide exceptional technical assistance to our global customers. You will play a key role in helping users navigate our platform, troubleshoot technical issues, and make the most of Pickcel's features and functionalities. This role demands strong problem-solving abilities, clear communication, and a customer-first approach. Key Responsibilities - Respond to customer queries promptly and accurately via chat, email, or phone. - Diagnose, troubleshoot, and resolve technical issues related to Pickcel's software and integrations. - Guide customers through product features, setup processes, and best practices. - Record customer interactions, feedback, and issue details in internal systems. - Escalate unresolved or complex issues to the relevant internal teams with proper documentation. - Keep customers informed about product updates, new features, and solutions. - Collaborate with Product, Sales, and Marketing teams to relay customer insights and recurring feedback. - Assist in improving support content, including FAQs and help articles. What We are Looking For - 13 years in a technical or SaaS-based customer support role. - Excellent written and verbal communication skills in English. - Strong understanding of web-based applications, networking basics, and troubleshooting methodologies. - Empathetic, patient, and committed to ensuring customer satisfaction. - Analytical thinker who can identify issues and offer effective solutions quickly. - Willingness to work in UK/US time zones. Why Join Pickcel At Pickcel, you will be part of a fast-growing global team redefining how businesses communicate through digital signage. You'll have the opportunity to work with innovative technology, solve real customer challenges, and contribute directly to an exceptional user experience.
-
Customer Support Specialist
1 week ago
India HNR Tech Full timeCompany Description HNR Tech is a Business Development Firm that provides professional services and consultancy to help organizations grow their business. Our mission is to provide excellent services to organizations globally and transform them into world-class businesses. Our services include web and mobile app development, UI/UX designing, and digital...
-
Customer Support Specialist
7 days ago
India HNR Tech Full timeCompany Description HNR Tech is a Business Development Firm that provides professional services and consultancy to help organizations grow their business. Our mission is to provide excellent services to organizations globally and transform them into world-class businesses. Our services include web and mobile app development, UI/UX designing, and digital...
-
Customer Support Specialist
1 week ago
India HNR Tech Full timeCompany Description HNR Tech is a Business Development Firm that provides professional services and consultancy to help organizations grow their business. Our mission is to provide excellent services to organizations globally and transform them into world-class businesses. Our services include web and mobile app development, UI/UX designing, and digital...
-
Customer Support Specialist
1 week ago
India HNR Tech Full timeCompany DescriptionHNR Tech is a Business Development Firm that provides professional services and consultancy to help organizations grow their business. Our mission is to provide excellent services to organizations globally and transform them into world-class businesses. Our services include web and mobile app development, UI/UX designing, and digital...
-
Tech Support Specialist
5 days ago
Bengaluru, Karnataka, India Pickcel Digital Signage Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout PickcelPickcel is a leading digital signage software company helping businesses create impactful visual communication across screens of all sizes. Our cloud-based platform powers dynamic content delivery for retail, corporate offices, education, hospitality, transportation, and more. Trusted by global brands, Pickcel enables organizations to design,...
-
Tech Support Specialist
6 days ago
Bengaluru, Karnataka, India, Karnataka Nokia Full timeCome create the technology that helps the world act togetherNokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to...
-
Clinical Support Specialist
6 days ago
Bengaluru, India Clear Castle Full timeJob Description The Clinical Support Specialist will be responsible for performing in-center dental assessments, providing consultation for smile correction treatments, and working in coordination with the orthodontics and clinical teams to ensure a seamless customer experience. Key Responsibilities: Educate clients about clear aligner treatments and oral...
-
Tech Branding Specialist
2 weeks ago
Bengaluru, Karnataka, India Meesho Full time ₹ 15,00,000 - ₹ 25,00,000 per yearTech Branding SpecialistAbout the TeamA lethal combination of innovative strategies and next-level implementations is the secret to Meesho's phenomenal success. The CTO office team is the strategy and implementation hub of Meesho's tech team We shape Meesho's technology vision and define its tech roadmap. We are currently a team of 4 – and growing. As...
-
Tech Support Specialist
5 days ago
Bengaluru, India Nokia Full timeCome create the technology that helps the world act togetherNokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to...
-
Technical Documentation Specialist
3 weeks ago
Bengaluru, India Andor Tech Full time🚀 We're Hiring: Technical Documentation Specialist | Andor Tech | Bangalore (Bellandur)🚀 Andor Tech is looking for a Technical Documentation Specialist to be deployed to one of our esteemed clients. This is a 6-month project-based opportunity with the potential to work on cutting-edge documentation initiatives. 🔍 Role Overview - Experience...
