Field Services Engineer

3 weeks ago

Bhubaneshwar, India Mobilab (by Primary Healthtech) Full time
About Mobilab:

Mobilab (by Primary Healthtech) is a National Startup Award-winning MedTech company revolutionizing portable diagnostics with AI-powered, IoT-enabled devices. Backed by MeitY, DBT, DST, ICMR, IIT Guwahati, and AIIMS Delhi, we are on a mission to make advanced diagnostics affordable and accessible everywhere.

We are seeking a CBC Service Engineer to join our field operations team in Bhubaneswar. This role is field-based and will require regular travel across Odisha to support device installations, servicing, and customer training.

What You'll Do

- Install, calibrate, and validate CBC analyzers and related devices at customer sites.
- Perform preventive and corrective maintenance to ensure uptime and accuracy.
- Troubleshoot hardware/software issues and provide timely solutions.
- Conduct demonstrations and basic training for customers and technicians.
- Maintain service logs, installation records, and report escalations as needed.
- Support field activities like health camps and device rollouts.
- Coordinate with central operations and R&D teams for product improvements.

Who You Are

- Diploma/Degree in Biomedical Engineering, Electronics, Instrumentation, or related fields.
- 1–4 years of experience in servicing CBC analyzers, biochemistry analyzers, or diagnostic devices.
- Strong troubleshooting and problem-solving skills.
- Hands-on experience in device installation, calibration, and maintenance.
- Willingness to travel extensively across Odisha (field-based job).
- Strong communication and customer-handling skills.

Why Join Us?

- Be part of a fast-growing MedTech company transforming healthcare at the grassroots.
- Gain hands-on exposure to cutting-edge diagnostic technologies.
- Opportunity to work directly with doctors, labs, and healthcare institutions.
- Career growth in field service, operations, and technical leadership.

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