Product Manager Monetization

3 weeks ago

Bengaluru, Karnataka, India Infinity Learn Full time
Job Description: Product Manager – Monetization

Location: Bangalore (work from office)

Interested Candidates can fill the form - https://forms.office.com/r/VFSZZL8h0W

About the Role

We are looking for an experienced Product Manager to own and drive the end-to-end lifecycle of our monetisation systems, including our order management system, payment journeys. flows for renewals, referrals, and upgrades.

The ideal candidate should have a strong understanding of payment flows, e-commerce transactions, referral programs, and subscription renewals, with a data-driven and user-centric approach to solving problems. You will work cross-functionally with engineering, sales, finance, and customer support teams to enhance system capabilities and improve conversion rates.

Key Responsibilities

Order Management & Payments

- Own and enhance the Order Management System (OMS) to ensure a smooth checkout, payment, and transaction experience.
- Collaborate with engineering and finance teams to optimize payment gateway integrations, invoicing, and refunds and improve payment success rates.
- Ensure compliance with local and international regulations related to payments and transactions.

Referrals & Growth Initiatives

- Design and manage customer referral programs, upgrades and renewal journeys that drive organic growth and engagement.
- Implement seamless auto-renewal, subscription management, and upgrade experiences across user segments.
- Track churn patterns and optimize renewal flows to improve conversion rates.

User Experience & Data-Driven Decision Making

- Analyze user behavior, payment drop-offs, and conversion funnel metrics to continuously improve the order and payment experience.
- Conduct A/B tests and iterate on referral, upgrade, and renewal flows based on data insights.
- Gather feedback from customers, sales teams, and support teams to drive product improvements.

Qualifications & Experience

- 4+ years of experience in product management, preferably in payments, e-commerce, or fintech. Engineering background is a must.
- Strong understanding of order management systems, payment gateways, and revenue operations.
- Experience in designing referral, upgrade, and renewal programs that drive growth.
- Strong analytical mindset, problem-solving and stakeholder management skills, with experience working in cross-functional teams.
- Prior experience with A/B testing, conversion optimization, and payment failure recovery strategies is a plus.

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