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Lead Sales Trainer
4 weeks ago
Started in 2022 by Manish (ex-BCG) and Sarthak (IITB Alum), who both worked extensively in the construction space globally. With the intent of bringing great design options for Indian Homes.
We're the largest online platform in India for home interior goods, and rapidly expanding our offline presence. We overcame the complex construction supply chain to deliver highly curated collections from manufacturers across the world and provide them directly to customer homes, enabling us to offer 10x variety at the 20% lower prices.
We've catered to over 10k homes with a mission to bring change to 1 million homes by 2030.
The company currently is one of the largest online websites in the category and operates 2+ experience centres in Bangalore
Some stats about us :
We are backed by Accel, Whiteboard, YCombinator, and other global investors. We have raised about $4.5M as part of the seed round.
We're one of the largest retailers of home interior goods in Bangalore working with over 1000+ top designers and architects.
Even as a 3-year-old company, we are at a revenue run rate of $5M+, aims to get to 10M in the next 12 months.
About the Role
We are hiring a Sales Trainer who will design and deliver effective training programs, coach retail teams on consultative selling, and boost customer experience on the floor. This role is ideal for someone energetic and people-focused who loves mentoring teams, driving sales performance, and building a strong sales culture across our experience centers.
Interview process
Small assignment
Three interview rounds with the team including Manish/Sarthak
What You Will Do
Design Training Programs
- Create and continuously refine training modules focused on:
- Consultative selling of high-ticket items
- Customer experience and relationship building
- Product knowledge (tiles, laminates, etc.)
- CRM usage and lead follow-up etiquette
- Design onboarding tracks for EC Associates, Sales Executives, and Store Managers
- Customise learning plans for new product launches, seasonal campaigns, and GTM strategies
Facilitate Trainings
- Conduct engaging in-person and on-the-floor training sessions for retail teams across ECs
- Drive "role-play", mock-selling, and OJT (On-the-Job Training) sessions
- Lead induction sessions for new store hires and up-skilling programs for existing staff
- Coordinate with EC Managers to schedule periodic refresher workshops Track Performance & Drive Results
- Evaluate the impact of training on footfall conversion, lead closure rates, and customer NPS
- Identify training needs based on sales data and feedback from EC managers
- Work with the Founders and Sales Ops to improve sales efficiency through training interventions
Support Leadership & Scale
- Act as a partner to Store Managers — helping them manage and mentor their teams
- Provide feedback to founders on field-level issues, market insights, and team challenges
- Support hiring assessments to evaluate soft skills and sales aptitude of new candidates
You're a Good Fit If You...
- Have minimum 3 years of experience in retail sales training (preferably in home interiors, construction, tiles, or luxury retail)
- Thrive in fast-moving, high-intensity environments with 6-day work weeks
- Understand the importance of in-store behaviour, consultative selling, and creating a "wow" moment for walk-in customers
- Are excellent with communication, facilitation, and team motivation.
