▷ Urgent: Network Voice Admin-Andheri

2 weeks ago

Thane Mumbai Navi Mumbai, India Pes Hr Services Full time

Job Description - Provide technical support for Avaya voice platform, ensuring uptime and stability of voice communication systems - Monitor and troubleshoot trunk status, PRI lines, and Avaya devices using Avaya command-line tools - Perform daily system health checks and report anomalies proactively - Have in-depth understanding of Avaya Communication Manager (ACM) and Gateway functions - Work with cross-functional IT teams to resolve voice-related incidents and service requests - Maintain system documentation and assist in voice infrastructure upgrades and patching - Ensure compliance with organizational standards and assist in internal/external audits Required Experience: - Minimum 11.5 years of hands-on experience with Avaya voice platforms - Strong understanding of ACM and Gateway operations - Familiarity with Avaya CLI for real-time system monitoring and troubleshooting

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