Workplace Experience Lead

JLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong Whether you ve got deep experience in commercial real estate skilled trades or technology or you re looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward Workplace Experience Lead As the Workplace Experience Lead you will be responsible for creating implementing and evolving a world-class workplace experience strategy that inspires confidence connection and pride for all the client s employees and guests You will shape the culture and delivery of exceptional workplace experiences that align with the clients values and business objectives Key Responsibilities Own and evolve the workplace experience strategy and vision implement programs and intitiatves to meet and exceed clients expectations Extend oversight and best practice to the other national sites Lead and develop the experience team through feedback recognition and regular coaching Host daily team huddles to align priorities and energise employees Manage vendor alignment and relationships embedding hospitality-focused standards across cleaning catering security and AV support Conduct daily walkthroughs of key zones lobby visitor centre work floors to assess readiness and connect with employees Resolve high-impact issues with empathy and precision Sound like you This is what we re looking for Background in workplace experience hospitality operations management in a corporate environment is preferred Proven experience leading multidisciplinary teams in a high-performance environment Exceptional stakeholder engagement and vendor management skills Passion for coaching and developing team members Superior problem-solving skills and decisive decision-making under pressure Bachelor s degree in hospitality facilities management or a related field would be desirable What to expect from us As an organisation we don t just accept that we are a place of many different people but we embrace it we celebrate it and we proactively support the needs that difference brings JLL is committed to equal opportunity and building an inclusive workplace This is why for more than a decade we continue to rank among the World s Most Ethical Companies If this job description resonates with you we encourage you to apply even if you don t meet all the requirements We re interested in getting to know you and what you bring to the table Location On-site -Bengaluru KA Hyderabad TS Scheduled Weekly Hours 48 Job Tags Transition Management If this job description resonates with you we encourage you to apply even if you don t meet all the requirements We re interested in getting to know you and what you bring to the table JLL Privacy Notice Jones Lang LaSalle JLL together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services We take our responsibility to protect the personal information provided to us seriously Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons We will then delete it safely and securely For more information about how JLL processes your personal data please view our For additional details please see our career site pages for each country For candidates in the United States please see a full copy of our Equal Employment Opportunity policy Jones Lang LaSalle JLL is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and or overall selection process - you may email us at accomodationrequest am jll com This email is only to request an accommodation Please direct any other general recruiting inquiries to our page I want to work for JLL