Senior Scrum Master

Optum is a global organization that delivers care aided by technology to help millions of people live healthier lives The work you do with our team will directly improve health outcomes by connecting people with the care pharmacy benefits data and resources they need to feel their best Here you will find a culture guided by inclusion talented peers comprehensive benefits and career development opportunities Come make an impact on the communities we serve as you help us advance health optimization on a global scale Join us to start Caring Connecting Growing together Primary Responsibilities Lead Program Delivery Act as the execution lead closely partnering with the Product Manager and IT Delivery Owner to guide one Agile Release Train ART consisting of 4-15 Scrum teams with a solid focus on delivering program-level initiatives and outcomes Drive Strategic Execution Lead the end-to-end delivery of technology solutions aligned with organizational goals ensuring timely and high-quality execution of initiatives releases and cross-functional programs Establish Program Cadence Facilitate and optimize program-level ceremonies such as Roadmap Planning PI Planning Product Management Council Scrum of Scrums and Inspect Adapt workshops Backlog Roadmap Alignment Collaborate with Product Management to define refine and prioritize the program backlog ensuring alignment with strategic objectives and initiative milestones Stakeholder Engagement Facilitate consensus and decision-making across product technology and executive leadership to ensure transparency alignment and shared accountability for program delivery Program Visibility Metrics Maintain and communicate metrics that provide visibility into program-level plans progress risks and quality to all stakeholders Dependency Risk Management Proactively manage cross-team dependencies risks and impediments to ensure seamless delivery across internal and external partners Governance Compliance Establish and continuously improve delivery processes while ensuring adherence to governance compliance and quality standards Team Empowerment Foster a collaborative high-performing team environment that breaks down silos and promotes shared ownership of outcomes Coaching Development Provide leadership direction and coaching to Scrum Masters team members and peers to build agile maturity and delivery excellence Change Leadership Act as a change agent championing agile values and fostering a culture of continuous learning experimentation and improvement Community Engagement Actively contribute to the organization s Agile and Lean Community of Practice sharing knowledge and best practices Financial Stewardship Manage program and ART-level financials ensuring alignment with budgetary goals and value realization Operational Support Support engineering leadership with operational needs such as talent planning workforce management financial tracking and executive reporting Comply with the terms and conditions of the employment contract company policies and procedures and any and all directives such as but not limited to transfer and or re-assignment to different work locations change in teams and or work shifts policies in regards to flexibility of work benefits and or work environment alternative work arrangements and other decisions that may arise due to the changing business environment The Company may adopt vary or rescind these policies and directives in its absolute discretion and without any limitation implied or otherwise on its ability to do so Required Qualifications Bachelor s degree in Computer Science Engineering Business or a related field Master s degree or MBA preferred 10 years of experience in program or portfolio management with 5 years leading large-scale Agile delivery initiatives Agile Program Leadership Proven experience leading Agile Release Trains ARTs and managing cross-functional teams in a scaled agile environment e g SAFe LeSS Solid understanding of Agile frameworks principles and ceremonies with hands-on experience facilitating PI Planning Scrum of Scrums and Inspect Adapt sessions Strategic Execution Delivery Expertise in backlog management roadmap planning and cross-team coordination Demonstrated ability to drive strategic initiatives from concept to delivery ensuring alignment with business goals and measurable outcomes Stakeholder Management Experience in managing vendor relationships and external delivery partners Proven exceptional communication and interpersonal skills with the ability to influence and align diverse stakeholders including executive leadership Metrics Governance Familiarity with governance frameworks compliance standards and risk management practices Proven solid analytical skills with the ability to define track and report on key program metrics and KPIs Financial Operational Acumen Experience managing program budgets forecasting and financial tracking to ensure value realization Proven ability to support operational functions such as workforce planning and executive reporting Leadership Coaching Proven ability to lead mentor and develop high-performing teams Demonstrated passion for fostering a culture of continuous improvement agile maturity and innovation Preferred Qualification SAFe Program Consultant SPC SAFe Release Train Engineer RTE PMP PMI-ACP or equivalent Agile Program Management certifications At UnitedHealth Group our mission is to help people live healthier lives and make the health system work better for everyone We believe everyone-of every race gender sexuality age location and income-deserves the opportunity to live their healthiest life Today however there are still far too many barriers to good health which are disproportionately experienced by people of color historically marginalized groups and those with lower incomes We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission