CEC-Regional Customer Engagement Manager

CEC Officer - Inbound - Retail LiabilitiesDepartment Customer Experience Center Location Thane Noida Bangalore Reporting Relationship CEC - Team Leader - Inbound Position Grade Assistant ManagerJob Role To Attend the inbound calls of customers in Retail Liabilities and process the queries requests to customer s satisfaction To identify and convert the...

CEC Officer - Inbound - Credit CardsDepartment Customer Experience Center Location Thane Noida Bangalore Reporting Relationship CEC - Team Leader - Inbound Position Grade Assistant ManagerJob Role To Attend the inbound calls of customers in Credit Cards and process the queries requests to customer s satisfaction To identify and convert the opportunities...

Job DescriptionCEC Team Leader - Inbound - Credit CardsDepartment Customer Experience CenterLocation Thane/Noida/BangaloreReporting Relationship CEC Team Manager- InboundPosition Grade ManagerJob Role- Responsible for managing a team of 15-18 officers handling inbound calls in Credit Cards- Manage Team to deliver on Quality, Call productivity, Sales, and...

About the RoleWe are looking for a skilled and experienced leader to manage a high-performing team of Relationship Officers responsible for managing Cat C & D portfolios.Lead a team to manage Cat C & D portfolios as assigned by VRM/CEC.Drive portfolio objectives through RO CEs, focusing on category upgrades, deepening relationships, digital adoption, and...

Job DescriptionAbout the RoleThe Customer Experience Center (CEC) is responsible for providing exceptional customer service and support to our clients. As a CEC Verifier - Inbound Credit Card Expert, you will play a crucial role in ensuring that customers have a seamless experience when interacting with our bank.Key ResponsibilitiesVerify customer details...

Job DescriptionCEC Team Coach - Correspondence - Retail LiabilitiesJob Role :The Team Coach (CCU) and Social Media team is responsible for handling a team of Email / Chat / Socialmedia from RL, CC and RA business.One on One call listening / Email Audit / Social Media resonses audit and feedback.Reresher training to enhance the skills.Drive team's performance...

Company: Mahindra Electric Automobile Limited Responsibilities & Key DeliverablesCustomer Complaints Management & Social Media (Online Reputation Management) 1. Follow the processes on Customer complaints Management in Dealer & Regional office fraternities2. Monitor Turn Around Time (TAT) for Resolution3. Take ownership for key critical organisational...

Job DescriptionCEC Team Leader - VKYCDepartment Customer Experience CenterLocation NoidaJob RoleJob Role:. Video call customers to complete the Full KYC. Verify the details submitted by the customer while opening the account and Documents submitted are matching. Ensure VKYC is completed by the Right Party only. Should maintain a good relationship with the...

About the JobThis is an exciting opportunity to join our team as a Customer Success and Sales Representative, where you will play a critical role in driving revenue growth, expanding our presence in the APMEA region, and delivering exceptional customer experiences. As a member of our team, you will have the opportunity to work with a dynamic and innovative...

Job DescriptionGEDU Services seeks a highly motivated and results-driven Tele-Consultant to play a key role in driving business growth through customer engagement. As a Tele-Consultant, you will be responsible for:Developing relationships with potential customers through outbound callsGenerating leads and scheduling appointments for the sales teamEnsuring...

About UsRateGain Travel Technologies Limited is a pioneering company in the travel and hospitality industry, providing SaaS solutions to over 2,200+ customers across more than 100 countries. We are headquartered in India and have a strong presence in the APMEA region.The RoleAs a Customer Success and Sales Representative, you will play a critical role in...

Job DescriptionAt STORY Experiences Pvt. Ltd., we are seeking a seasoned professional to lead our loyalty initiatives and drive customer retention, engagement, and brand loyalty. Key Responsibilities:Program Strategy & Planning:Develop effective loyalty programs aligned with business objectives.Create member segmentation strategies for personalized...

Job Title: Loyalty Program ManagerWe are looking for a dynamic and strategic Loyalty Program Manager to lead and manage our loyalty initiatives aimed at increasing customer retention, engagement, and brand loyalty.This role will involve planning, executing, and optimizing loyalty programs across different channels, ensuring they align with business goals and...

Role SummaryAbout the JobWe are looking for a highly skilled and experienced Customer Experience Center Representative to join our team. As a key member of our CEC, you will be responsible for verifying customer details and documents submitted during account opening, ensuring that all KYC requirements are met and accurate information is...

Job Title: Tele-CallerOverview: Offmint is seeking a skilled Tele-Caller to join our team. As a Tele-Caller, you will be responsible for reaching out to potential customers via phone to provide information about our products or services, answering questions, resolving queries, and obtaining customer information for future follow-ups.Responsibilities:Engage...

JOB DETAILS Serve as the lead point of contact for all customer account management matters Build and maintain strong, long-lasting client relationships Negotiate contracts and close agreements to maximize profits Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors Ensure the timely and successful...

We are seeking a skilled professional to join our Digital Banking team at Kotak Mahindra Bank Limited as an Onboarding Officer - Video KYC-Digital Banking Kotak 811-CEC-VKYC.Job Description:The ideal candidate will be responsible for:Conducting video calls with customers to complete their full KYC processVerifying customer details and documents during the...

About the internshipSelected intern s day-to-day responsibilities include 1 Work on social media platforms and utilize content creation tools 2 Create compelling visual content including images videos and graphics 3 Develop innovative and engaging social media campaigns 4 Evaluate the effectiveness of social media efforts Skill s requiredCreative...

"Join Newgen Software as a Engagement Manager and drive impactful projects to success"Role: Key Account Manager/Engagement ManagerLocation: NoidaDomain: Insurance (US)The ideal candidate will be responsible for managing named customers relationship and ensure we deliver and demonstrate our value proposition by leveraging industry best practices in BPM / ECM...

Regional Sales Manager – B2B Sales | Trivoid Electronics Pvt. Ltd. ( Location: Noida, IndiaExperience: 5+ years in B2B sales, preferably in Industry Equipment/ Tools/ Electronics/Hardware distributionCompensation: Competitive salary + Annual Bonus, Incentives, Medical Insurance, Travel Allowance About Us:Trivoid Electronics Pvt. Ltd. is expanding...