Apply in 3 Minutes: Charging Management System

2 weeks ago

Mumbai, India Greencell Mobility Full time

Job Description - Manage the installation and setup of Charging Management Systems (CMS) to integrate with EV charging stations. - Ensure proper configuration of the system, including user management, pricing models, and load balancing. - Monitor charging station performance and operational status through the CMS. - Generate real-time and periodic reports on charging station usage, efficiency, energy consumption, and fault detection. - Proactively identify issues or inefficiencies in the charging system and resolve them. - Troubleshooting & Maintenance: - Diagnose and resolve technical problems with the charging stations or the CMS platform. - Work with third-party vendors or internal teams to resolve issues related to charging hardware or software. - Provide technical support to end-users (fleet operators, individual EV drivers, etc.) regarding the CMS, charging station operation, and payment services. - Manage customer escalations and ensure high levels of customer satisfaction. - System Optimization: - Develop strategies to improve the efficiency of charging operations and reduce downtime through CMS analytics. - Implement load balancing and dynamic charging optimization to reduce energy costs and improve charging speeds. - Integrate CMS with other energy management systems (e.g., solar, battery storage, etc.) and ensure proper communication between systems. - Plan and execute the expansion of CMS as new charging stations are installed. Preferred candidate profile - Bachelors degree in Electrical Engineering, Computer Science, IT, or related fields. - 3+ years of experience working with Charging Management Systems or similar energy management platforms. - Familiarity with EV charging protocols such as OCPP (Open Charge Point Protocol) is a strong advantage. - Experience with cloud-based CMS platforms and data monitoring tools. - Knowledge of network infrastructure, IoT systems, and API integration. - Strong analytical, problem-solving, and troubleshooting skills. - Good communication skills and customer service orientation.

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    Mumbai, India Romas Management Services Full time

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    Mumbai, India Expertiz in Full time

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