High Salary: Nutrition Content

4 weeks ago

India Wellcure Full time
Role - Nutritionist Marketing & Customer Service Operations Specialist (Delhi NCR)

Health & Nutrition experience or qualifications will be preferred. A nutritionist who is comfortable with sales and marketing will be the best fit for this role.

Salary Range: INR 20,000 to 35,000 + Variable Incentive - 10% to 50% of Fixed Salary based on performance.

(Depending upon experience & qualifications)

Experience: 2 to 8 years

Responsibilities:

Customer Communication and Support:

- Serve as the first point of contact for customer inquiries across multiple platforms, including email, telephone, WhatsApp, Facebook, and Instagram.
- Respond to customer questions, concerns, and feedback in a timely and professional manner.

Workshop and Program Management:

- Handle all aspects of workshop coordination, including logistics, communication, and participant registration.
- Manage and support a diverse range of health workshops with external experts.
- Add paid participants to the relevant main communication groups, ensuring they have access to all necessary information.

Digital Communication and Outreach:

- Send daily messages and updates to all WhatsApp groups to keep participants informed and engaged.
- Manage and schedule planned program messages via other communication channels to ensure the timely delivery of important information.

Required Skills and Qualifications:

- Graduation in Nutrition or a nutrition-related field.
- Exceptional written and verbal communication skills with a customer-centric approach.
- Strong organisational and time-management skills with the ability to prioritise and multitask effectively.
- Proficiency in using various communication tools, including social media platforms (Facebook, Instagram, WhatsApp) and email.
- A proactive and resourceful attitude with excellent problem-solving abilities.
- The ability to work independently and as part of a team.
- Experience with workshop or event planning and coordination is a significant advantage.
- Familiarity with the Nutrition topics covered in our workshops (e.g., sustainability, healthy living, food preparation) is a plus.

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