Quality Analyst

The Company Egon Zehnder (www.egonzehnder.com) is the world’s preeminent leadership advisory firm, inspiring leaders to navigate complex questions with human answers. We have more than 560 consultants who bring together vast industry experience and diverse insight, operating globally through 68 offices in 36 countries spanning across Europe, the Americas, Asia Pacific, the Middle East, and Africa. We believe that together we can transform people, organizations, and the world through leadership. Our clients range from the largest corporations to emerging growth companies, government and regulatory bodies, and major educational and cultural institutions. We collaborate as One Firm across industries and geographies, leveraging strengths of every colleague and operate as a private partnership independent of any outside interests. Knowledge Centre India (KCI) Knowledge Center India (KCI) is the central engine that drives the operational value for the firm. Established in 2004, KCI has evolved over the years from purely operational efficiencies into more value-added service offerings, becoming a true business partner. There are various teams based at KCI that work with Global Offices, Practice Groups, and the Management across all aspects of the firm's business life cycle. With a headcount of more than 500, the center has 5 core teams working including Experts, Research Operations, GQ/DQ, Visual Solutions, Projects/CV Capture and Digital IT, working round the clock on many mission critical elements. The Team We are a centralized team with a bouquet of specialized services. Team partners with multiple stakeholders across the firm to establish standardized processes and guidelines, ensuring data consistency, accuracy, reporting and insights that help colleagues deliver excellent client services. Also, one arm of the team collaborates with the global Finance & Controlling team on various accounting processes. The Position The role is responsible for managing end-to-end accounts receivable and payable processes, ensuring timely invoicing, payments, reconciliations, and reporting. Supports financial accuracy, compliance, and process improvements. Collaborates with internal teams and vendors to resolve discrepancies and maintain strong financial controls. Requirements Key responsibilities and accountabilities: - Accounts receivable: - Review, schedule and raise invoices - Review and validate essentials of valid invoices like supplier details, PO, bank account, invoice #, invoice date, etc. - Cash application - monitor cash collection and reconciliation - Bad Debts and AR reconciliation - Maintaining AR Statements - Review and prepare credit notes/ memos - To support the accountants with month end closing activities - Accounts Payable: - Responsible for Accounts Payable process which involves activities like: Invoice processing, Vendor Master and Payment process - Set up and monitor vendor master file and Payments - May also Include: - Analysis & Expense review - To monitor day-to-day accounting and book-keeping operations - Month-end reporting – gross billing & net billing reports - Operational KRAs: - Regular communication with onshore counterpart via e-mail, instant messenger and telephonic calls - Maintain exception logs for process-related exceptions as and when they occur for knowledge retention - Should be able to create new and easy to understand process document so that it is used across the team for understanding of the process. - To work towards process improvements and automation - Independently perform transactional tasks which support the compliance, planning and execution of assigned processes. - Adhere to the internal compliance policy and guidelines established by the management on their daily operational activities - Perform daily internal audits to ensure all Invoices/queries are handled as per the guidelines - Responsible for completing all activities within agreed time and of the highest quality and ensure metrics are met as per agreed KPIs / SLAs targets as applicable Should deliver 100% accuracy in his/her deliverables. - Review contracts and identify key components related to invoicing. - Follow-up with clients to ensure payment. - Work with stakeholders for any inquiries that might arise with billings. - Data maintenance in NetSuite: - Ensure closed Projects should be unscheduled. - Review lead accounts and determine what can be billed back. - Answer client inquiries. - Provide receipts with invoices. - Ad hoc responsibilities related to reporting and billings. Requirements - Graduate in Commerce with accountancy as subject - Minimum 5 years of proven experience in AR/AP and Record to Report or Order to Cash profile - Worked on Multiple ERP, Systems and Manual Intensive nature of Work Prior experience in Oracle (NetSuite) is preferred - Good English language skills (verbal and written) and the ability to engage customers in significant discussions - Proficient in MS Office applications, especially in MS excel Ability to handle varied volumes of workloads and to meet targets and deadlines on time - Good analytical and problem solving skills and ability to handle client discussions - Good to have knowledge of Reconciliation, Invoicing. - Have reasonable accounting knowledge - Should be able to do multi-tasking & be flexible - Critical thinking, skeptical thinking, initiative, curious, focused, eye to details, and cross functional ability, challenging ability. Benefits Benefits which make us unique At EZ, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Egon Zehnder can mean for you Benefits Highlights: 5 Days working in a Fast-paced work environment Work directly with the senior management team Reward and Recognition Employee friendly policies Personal development and training Health Benefits, Accident Insurance Potential Growth for you We will nurture your talent in an inclusive culture that values diversity. You will be doing regular catchups with your Manager who will act as your career coach and guide you in your career goals and aspirations. EZ commitment to Diversity & Inclusion Egon Zehnder aims for a diverse workplace and strive to continuously lead with our firm values. We respect personal values of every individual irrespective of race, national or social origin, gender, religion, political or other opinion, disability, age and sexual orientation as warranted by basic rights enshrined in the UN Declaration of Human Rights. We believe diversity of our firm is central to the success and enables us to deliver better solutions for our clients. We are committed to creating an inclusive environment and supportive work environment, where everyone feels comfortable to be themselves and treated with dignity and respect and there is no unlawful discrimination related to employment, recruitment, training, promotion, or remuneration. Egon Zehnder is an Equal Opportunity Employer Egon Zehnder provides equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, disability, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.