Product Owner 4

About Costco Wholesale

Costco Wholesale is a multi-billion-dollar global retailer with warehouse club operations in fourteen countries. They provide a wide selection of quality merchandise, plus the convenience of specialty departments and exclusive member services, all designed to make shopping a pleasurable treasure hunt experience for their members.

About Costco Wholesale India

At Costco Wholesale India, we foster a collaborative space, working to support Costco Wholesale in developing innovative solutions that improve members' experiences and make employees' jobs easier. Our employees play a key role in driving and delivering innovation to establish IT as a core competitive advantage for Costco Wholesale.

Position Title: Product Owner 4

Role Summary:

The Costco GDX Order Management team is seeking a talented individual to strategically define, guide, and champion the products that power our multi-billion-dollar eCommerce business.

This role will be instrumental in a fast-paced, dynamic environment, focusing heavily on defining the product strategy, roadmap, and backlog with an opportunity to make a tangible impact on millions of members globally within a rapidly expanding eCommerce landscape.

This role will be directly responsible for:

- Delivering innovative capabilities that enhance the member experience across various digital touchpoints.
- Driving product strategy and roadmap in partnership with business stakeholders and product management.
- Ensuring the longevity, scalability, and quality of our systems through continuous improvement, comprehensive documentation, and meticulous profiling.

Job Description:

Roles & Responsibilities:

- Collaborates with Product Managers and technology stakeholders (Engineers, Architects) to strategically align the product backlog with the overall product vision and strategy.
- Strategically prioritizes product features, balancing technical debt, platform improvements, and architectural enablers with user-facing features.
- Defines and communicates the minimum viable product (MVP) based on business value and technical feasibility.
- Translates IT and business OKRs (Objectives and Key Results) into actionable sprint goals.
- Creates user stories with clear acceptance criteria and measurable delivery-readiness metrics.
- Leads and is accountable for the end-to-end delivery of the product backlog.
- Drives cross-team collaboration to align on dependencies and timelines.
- Leads and facilitates all scrum meetings, including planning, backlog grooming, reviews, and prioritization.
- Works with the Product Engineering team to facilitate estimation and execution.
- Ensures clarity and progress by providing answers, constructive feedback, and clear direction on user stories.
- Oversees the execution of business demos and user acceptance testing activities, with support from business and technology team members.
- Proficient in Agile development processes.
- Serves as the single point of contact for stakeholders regarding product capabilities.
- Maintains regular and reliable workplace attendance at the assigned location.

Experience Required:

Minimum Qualifications:

- 12+ years of experience
- 10+ years of experience as a technical Product Owner, preferably in a retail environment
- 5+ years of experience working with eCommerce systems
- 10+ years of experience with Agile methodologies, frameworks, and tools (e.g., Scrum, Kanban, ADO, JIRA)
- 10+ years of experience delivering projects involving multiple teams, departments, and business stakeholders
- Deep technical expertise in microservices, APIs, databases, and cloud platforms
- Strong analytical skills to resolve issues and determine effective business and alternative IT solutions
- Strong leadership and interpersonal communication skills, effectively conveying product vision, issues, risks, and dependencies, and influencing a wide range of stakeholders across the organization
- Proficient in user story creation and defining success criteria
- Expertise in utilizing standard documentation tools/utilities
- Strong communication, presentation, and interpersonal skills
- Strong work ethic, attention to detail, excellent time management, and organizational skills

Preferred Qualifications:

- Knowledge and experience with Order Management Systems
- Knowledge of SOX, PII, PCI, CCPA, HIPAA regulations for transactions, security, and confidentiality
- Proven experience in defining and managing OKRs to drive strategic outcomes
- Must Have Skills: Order Management Systems, SOX / PII / PCI / CCPA / HIPAA compliance, OKR management.

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