▷ [23/09/2025] Support Associate

Role IntroductionJob Title Support Associate Job Summary We are looking for an enthusiastic proactive and adaptable individual who thrives in a dynamic and collaborative work environment As a key member of our team you will be responsible for managing tasks independently prioritizing work efficiently and contributing to team success This role requires self-motivation the ability to find innovative solutions and a willingness to adjust to changing demands If youre someone who enjoys taking ownership is intrinsically motivated and is able to collaborate with others while achieving results independently we want to hear from you What You Will DoKey Responsibilities Self-Motivation Achievement Drive and manage your own learning career development and project progression without close supervision Achieve personal and team goals through intrinsic motivation remaining focused on non-material rewards such as personal development job satisfaction and team success Contribute to a positive motivating work environment through your actions and attitude Proactive Problem Solving Take initiative to find and apply innovative solutions to business challenges Demonstrate bravery and wisdom by finding new solutions and applying them pragmatically in your daily work Own your tasks and responsibilities and seek continuous improvement in your work process Collaboration Teamwork Support colleagues to achieve shared goals contributing positively to team dynamics and business outcomes Participate actively in team discussions resolving conflicts and disagreements in a constructive manner Promote collaboration within the team fostering an atmosphere where everyone feels motivated to contribute Independent Work Decision Making Manage and prioritize your own time and workload effectively Make informed decisions and take independent actions on challenging tasks Complete projects or tasks with minimal supervision demonstrating strong decision-making and problem-solving abilities Adaptability Flexibility Respond effectively to shifting priorities and changing demands adjusting your approach as needed Demonstrate resilience and flexibility when handling conflicting requests or difficult situations Maintain focus on delivering results even when dealing with ambiguity or an evolving workload What You Will HaveDesired Skills Experience Proven ability to manage time and tasks independently Demonstrated experience in a proactive role where problem-solving and initiative were key to success Strong team player with excellent communication and collaboration skills Comfortable with ambiguity and change and able to adapt quickly to new circumstances Ability to balance multiple tasks prioritize effectively and meet deadlines What We Do For You Generous Annual Leave 20 days plus public holidays with the possibility to buy additional days Life Insurance 3x times annual salary to the latest technologies Who We AreOneAdvanced is one UK s largest providers of business software and services serving 20 000 global customers with an annual turnover of xc2xa3330M We manage 1 5 million 111 calls per month support over 2 million Further Education learners across the UK handle over 10 million wills and so much more Our mission is to power the world of work and as you can see our software underpins some of the UK s most critical sectors We invest in our brilliant people They are at the heart of our success as we strive to be a diverse inclusive and engaging place to work that not only powers the world of work but empowers the growth ambitions and talent of our people To learn more about working at OneAdvanced please