Service Engineer

6 days ago

Mysore, India CIEL HR Full time

Job Summary We are looking for an experienced Service Engineer to join our manufacturing company As a Service Engineer you will be responsible for providing technical support troubleshooting and maintenance services for our equipment and machinery Your expertise will ensure optimal performance minimize downtime and maximize customer satisfaction If you have a strong technical background exceptional problem-solving skills and a customer-centric approach we encourage you to apply Responsibilities Conduct on-site installation commissioning and maintenance of our manufacturing equipment and machinery Perform regular inspections and preventive maintenance to identify potential issues and ensure optimal equipment performance Troubleshoot and diagnose equipment malfunctions analyzing technical problems and implementing effective solutions Collaborate with cross-functional teams including engineering production and quality assurance to address customer concerns and resolve technical issues Provide technical support to customers assisting with operational inquiries troubleshooting and training as needed Create detailed service reports documenting service activities resolutions and recommendations for future improvements Assist in the development and improvement of service procedures documentation and technical resources to enhance service efficiency and effectiveness Stay updated on the latest industry trends technologies and equipment advancements to provide informed recommendations and ensure service excellence Manage and maintain service tools equipment and spare parts inventory ensuring their availability and proper functionality Collaborate with the sales team to identify potential service contract opportunities and contribute to customer retention and business growth Requirements Bachelor s degree in Engineering preferably in Mechanical Electrical or a related field

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