
Field Services Engineer
6 days ago
Company Description
New Bio Scientific Pvt Ltd (NBS) has been at the forefront of fermenter manufacturing in India since 2014, offering tailored turnkey solutions to meet diverse needs. Our top-quality bioprocess equipment, robust design, and fast-paced delivery ensure project success and efficiency. From initial consultation to successful trial batches, we provide comprehensive support to optimize your process requirements. We offer a wide range of products, including biotechnology equipment, general laboratory equipment, and industrial equipment, all certified and compliant with international standards. Our engineering expertise and outstanding quality have a lasting impact in industries such as biotech, pharma, and bio-fertilizer.
Role Description
This is a full-time, on-site role for a Field Services Engineer located in Mysore. The Field Services Engineer will be responsible for troubleshooting, providing technical support, conducting preventive maintenance, and ensuring customer satisfaction. Day-to-day tasks include visiting client sites, diagnosing and resolving equipment issues, offering timely technical assistance, and performing routine maintenance checks to ensure optimal equipment performance.
Qualifications
- Field Service and Troubleshooting skills
- Technical Support and Preventive Maintenance skills
- Customer Service skills
- Excellent problem-solving and diagnostic skills
- Strong communication and interpersonal skills
- Ability to work independently and travel frequently
- Experience in the biotech or pharmaceutical industry is a plus
- Diploma / Bachelor's degree in Engineering, Biotechnology, or a related field
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